Support tools deflect conversations; incident tools investigate alerts for on-call SREs. Nobody investigates the actual customer ticket. Weppo is an AI tech support teammate working 24/7 alongside your engineering team. It plugs into your helpdesk, Slack, or Discord, triages technical tickets, investigates across Sentry, Datadog, logs & databases in read-only mode, then notifies engineers with an evidence-backed case — facts separated from hypotheses.