RoastMySupport - Highlight gaps affecting your customer experience for free
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RoastMySupport gives instant feedback on your customer support, agent performance, and customer sentiment. Audit your customer support quality across multiple parameters, compare with industry benchmarks, and highlight areas of improvement in minutes.
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Hey Product Hunt! 👋
We all know bad customer support when we experience it—robotic replies, low empathy and agents who miss the mark. But how do you measure if your support is actually good (or just… meh)?
Enter RoastMySupport—a simple, effective AI-powered CX quality audit tool by Score AI(www.usescore.ai) that gives you an honest, no-BS assessment of your customer service quality in minutes. 🚀
💡 Here’s what it does:
✅ Identifies gaps in service quality—Are your agents truly helping customers?
✅ Gives actionable coaching insights—Pinpoint exactly where your team can improve.
✅ Analyzes customer sentiment trends—Spot frustration before it turns into churn.
✅ Benchmarks against industry standards—See how you stack up!
✅ Detects compliance risks—Ensure your agents follow best practices.
✅ Boosts agent performance—Improve every interaction, not just the average ones.
With RoastMySupport, you get a CX reality check in minutes—no forms, no friction, no paywall- just insights. Whether you’re a CX leader, startup founder, or support manager, this is your chance to see what your customers really experience—and how to make it better.
💥 Are you brave enough to get roasted? 🔥 Try it now and share your results below! 👇
Design Buddy
Congratulations on the launch Shashank and team. RoastMySupport looks pretty useful, can't believe it's free.
@mightyalex Thanks for your support!
@mightyalex Thank you so much! 🙌 We wanted to make sure every CX team—big or small—can get real, actionable insights without any barriers. Excited for you to check it out!
Buying Bottlenecks by Storylane
Oh I have so many companies for which I would like to see this roasting the support. 😂
@harshactually Haha, I feel you! 😂 There are definitely some support teams out there that could use a serious wake-up call. Feel free to share it with them—let’s see if they’re brave enough to get roasted! 🔥😆
Buying Bottlenecks by Storylane
@4varun2_arora0 Done done 😝
Let's gooo! More support to you guys. Loving the UI!
@rishirajkabra Really appreciate the support! Glad you’re loving the UI—we wanted to make it clean, simple, and easy to use.
Just tried RoastMySupport, and wow… this thing pulls no punches!
It’s crazy how much insight you can get in just a few minutes—spotted gaps in our responses that I thought were fine but clearly needed improvement.
If you're running a support team (or just think your CX is great), you NEED to try this. Props to the Score AI team for building something so simple yet powerful!
@rajeev_abhilash1 Glad you loved it. Means a lot! 🙌 We built RoastMySupport to be brutally honest and actually helpful—so hearing that it flagged real gaps for you is amazing. 🚀
Appreciate the support, and can’t wait to see how it helps more teams level up their CX! 🔥👊
All the best Varun on your product hunt launch, wishing you the best
SDRx
@ashok_kumar_kammara Thank you! Really appreciate the support! We built RoastMySupport to give support teams a fast, no-BS way to improve customer experience. Excited to see how teams use it!
This is an amazing product! Can’t wait to use this to make my customer support journey better. Keep up the good work
@subhiksha_srinivasan1Thank you so much! 🙌 Can’t wait for you to try it—let us know how it goes!
This looks super useful for support teams! Love the idea of getting a brutally honest audit on customer support without the usual hassle. The coaching insights and industry benchmarking sound like game-changers.
Excited to see how teams use this—big props to the Score AI team for building this!
@ashwanthravi Really appreciate that! 🙌 We wanted to make RoastMySupport as actionable as possible—no fluff, just real insights teams can use. Excited to see it in action and hear what people think!
I think its quite amazing how well this product is planned and executed. It is simple, efficient & does the job. Support to the team who built this - def using it for my firm.
@saswat_deb_barman We put a ton of thought into making RoastMySupport simple yet powerful, so hearing this feedback is amazing. Excited that you’ll be using it for your firm—can’t wait to hear how it helps!