Agencies: how do you keep client feedback from turning into chaos?

Curious how other teams handle this: client sends a screenshot + “this looks off”, and then you spend ages collecting missing info.

I’m building

to fix that: a website widget that captures annotated screenshots + URL/device/browser + console logs, then an AI agent rewrites the report into a proper ticket and syncs it to Trello/Slack.

Would love to hear your workflow:

• Do you centralize feedback anywhere, or is it still email/Slack threads?

• What context do you always need before you can triage quickly?