Michael Seibel

Truva - Onboard and retain customers with AI agents

byโ€ข
Truva AI agents not only guide your users to the right tools, features, and info within your app, but they can take action on their behalf delivering the experience of a personal account manager for every customer in real-time.

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Gaurav Aggarwal
Maker
๐Ÿ“Œ
Hey Product Hunters! I'm beyond excited to introduce you to Truva. But first, a story about frustration, bad software, and the dream that inspired Truva ๐Ÿ˜‰. I built my previous startup from the ground up. Growth was exciting, but with that came tons of new tools โ€“ CRMs, payroll software, you name it. Each platform promised a solution, but the reality was a tangled mess of time-sucking onboarding, endless FAQs, and features we never fully used because... who has time to become an expert in everything? ๐Ÿคทโ€โ™‚๏ธ I used to joke with my team, "Wouldn't it be awesome if this software just did it for us?" ๐Ÿ˜„ Turns out, I wasn't the only one with this problem. As I spoke with other founders, a common pain emerged: software overload was eating up time and hindering growth instead of enabling it. On the flip side, we all have experienced the joy of creating a product, pouring our heart and soul into its development, only to watch helplessly as users stumbled through it, overwhelmed and frustrated. No matter how intuitive we thought our interface was, there were always those who needed a little extra guidance ๐Ÿ˜ž After some research I stumbled upon the world of Digital Adoption Platforms (DAPs) ๐Ÿคฏ Cool concept - overlays and walkthroughs to help onboard users. But there was a catch... they required significant configuration and constant upkeep. Plus, they still left the user doing all the work ๐Ÿ˜“ Then the AI revolution hit โœจ That's when it clicked. What if an AI could not only guide users but take actions for them? Update a contact in the CRM, trigger a campaign email, even handle payroll tasks? We could deliver the elusive "personal account manager" experience for every customer ๐Ÿ˜Š That's why we built Truva To help product owners onboard and engage users with personalized guidance and AI assistants so their end users can focus on fulfilling their goals rather than spending time on learning the product. ๐ŸŽฏ Solve the overwhelmโ€” end-user just tells us their goals, and we create a personalized onboarding plan. ๐Ÿค– Truva does the heavy liftingโ€” learns your processes, best-practices and the software platform itself. ๐Ÿ› ๏ธ Avoid unnecessary featuresโ€” offer a VIP experience with chat and in-app guidance agent. ๐ŸŒฑ Truva evolves with users, maximizing their usage and introducing new features through personalized upselling. If you care about retaining your users, you need Truva. Although our underlying platform is built for complex B2B use-cases. Today, we're launching ๐ŸŽ‰ a Chrome extension for HubSpot and Pipedrive. Install it and see how Truva instantly improves those workflows. This is just a taste of what's coming. Feel free to book a complete demo at https://truva.ai. I'd love your feedback ๐Ÿ™ We're on a mission to help businesses truly leverage the power of their software stack. Let's transform customer experience together!
Anuja Verma
@gauag @sabaat_parasad Thank you :)
@gauag @sabaat_parasad congrats on the launch.. great project, SUPPORTED!
Jake Tital
@gauag Really cool product idea. I can't wait to see all the different use cases for this.
Gaurav Aggarwal
@sabaat_parasad @kchris22 Thanks for the kind words :)
Gaurav Aggarwal
Thanks @billboulger. Excited to build towards the vision ๐Ÿš€๐Ÿš€
Aum Pandya
The best thing that I find with Truva AI is that it helps you learn on the fly. Who wants to keep going through an entire rabbit hole of documentation. ANNND you say the bots help you accomplish your tasks too be it CRMs to software. You must be joking! But apparently its real! Go ahead check Truva AI out! Your new best friend.
Anuja Verma
@aum_pandya Absolutely agree! The ability to learn on the fly has been a game-changer.
Johny burg
Impressive work. How scalable is your AI technology in handling a large number of users, particularly during peak times?
Gaurav Aggarwal
@johny_burg Extremely scalable! We've made horizontal scaling of cloud resources a key pillar of our design. This means we can handle surges in users like a champ, especially during those peak times. Plus, our approach aligns perfectly with revenue models โ€“ it's a win for us and for our customers (the software providers and their implementation partners). Moreover, we love seeing lots of users! It's like fuel for our AI engine, which helps us continuously improve our accuracy.
Anuja Verma
I might be biased, but I've started adding Truva to every product I useโ€”from CRM to recruiting software. It simplifies my experience so much, not just giving me back my time but also removing the cognitive load of learning the product! It makes the extra effort totally worth it!
Gaurav Aggarwal
@anujaverma Proud to build with you :)
Shushant Lakhyani
These AI agents seem to be impactful. Congratulations on the launch!
Anuja Verma
@shushant_lakhyani Thanks a lot
Virendrasinh Khuman
According to my perspective, Truva AI is like having a knowledgeable friend guiding you on every step, ensuring smooth and efficient work processes. Imagine an AI assistant performing various tasks, from creating and managing deals, workflows to insightful analytics, reducing churn that is what Truva AI is. It can not only guide you through any complex and time consuming task but also do it for you! What sets Truva apart is its intuitive assistance, which not only saves time but also removes frustrations associated with navigation of complex software like CRMs.
Nachiket Patel
Congratulations on the launch! Very useful idea!
Gaurav Aggarwal
@patelnachiket Thanks :)
Rogelio Marmite
This is a great time saver.... onboarding should be smooth sailing and it isn't
Anuja Verma
@rogelio_m Definitely!
Rahul
Really impressed with Truva's AI approach!
Gaurav Aggarwal
@rahul88 Thanks :) Curious what, in particular, caught your eye about our approach?
Muhammad Sarmad Hafeez
@Truva offers a compelling solution for businesses aiming to enhance customer engagement and retention through AI agents. With Truva, companies can streamline their customer interactions, providing personalized and efficient support around the clock. The AI agents are adept at understanding customer queries, resolving issues promptly, and even anticipating needs, thus fostering a seamless experience. Additionally, Truva's AI capabilities enable businesses to gather valuable insights into customer behavior, empowering them to refine their strategies for long-term success. Overall, Truva presents a promising tool for businesses seeking to elevate their customer service game and drive sustainable growth.
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