Teamwork Chat is an instant messaging platform that frees your team to communicate in the moment to get real-time answers and make faster progress.
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Best
We tried Slack, but we're cheap, so we tried Ryver (free alternative). Ryver sucked in many ways. We'd been using TeamWork projects for a while, so when they released a beta Chat program, we tried it out. Then Ryver became a paid service, and it was obvious TWChat was the replacement.
Now our business basically functions around TW Chat and Projects.
The browser app is amazing. It does notifications, drag-and-drop file uploads, even copy/paste of screenshots right into the chat box. They have native apps, but you really don't need them. The browser app is that good.
Their customer service team is also super friendly, knows the product inside and out, and response time is better than average.
Pros:
FREE!!!, Fast, Great mobile app, integrates with TeamWork, browser-app does everything desktop apps do
Cons:
Mobile app could handle spotty cell service better (but it's still great!)
Eric,
Thanks for the amazing feedback 😃 It's great to hear that you're loving the products and that the support team here at Teamwork.com are delighting you!
Gráinne
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Simple the best project management tool around. Easy and built with enough platform integration to make it a great portal for what I do. The biggest asset is the tech service, folks are very helpful, knowledgeable and most importantly responsive. Worth the investment of $$$ and time to get to know the platform.
@carl_batt we're delighted to hear you're impressed with the software suite. Teamwork Chat's integration with Teamwork Desk and Teamwork Projects is definitely a major bonus! Thanks a million for the positive feedback and for your praise of our customer support team 😄
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Great product and very easy to use and to educate others on using. Simple and sweet. Very clean and has some great features that enhance the projects module like channels for a specific project.
Pros:
Very simple and integrates nicely with projects. Replaces text at work and seperates work conversations from personal chats.
Tom,
It's brilliant hearing that you find Teamwork Chat intuitive and that the Teamwork Projects integration delivers value. Thanks for taking the time to leave feedback.
Gráinne
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It's a great tool to add to your Teamwork Project account.
Pros:
It's great for keeping you up to date when people are out and about.
Cons:
We would like to see an Away or Online/Offline function.
Kristine,
It's great to hear that you're loving the products! Thank you also for your suggestion — I have passed this onto the product team.
Gráinne
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I love paste functionality.
Needs volume control for notifications, and a lot more settings for notifications and other things too.
Need to be able to create a new message faster.
Need to be able to filter/choose a message and start typing faster, preferably all while on the keyboard.
The next things are more minor, but I think important down the road.
Need more options on the message bar to make features obvious.
Maybe add ability to type out code (copy paste works great).
Need a link to a feature list or tutorial for new users to explain all the possible things you can do.
This may be just a personal opinion, but in the UI, a channel and a conversation are too similar. Given that their features are very similar as well, if they serve different purposes then I think it would be best to somehow highlight their differences by not having them filtered and sorted in the exact same way just in a different tab. In general, I'm not sure about the 3 tab system - or maybe I just need it to be better explained. I spend 99% of my time in the conversations tab.
Pros:
chat features are great
Cons:
lack of many settings, can't create a new message fast enough
Replies
We tried Slack, but we're cheap, so we tried Ryver (free alternative). Ryver sucked in many ways. We'd been using TeamWork projects for a while, so when they released a beta Chat program, we tried it out. Then Ryver became a paid service, and it was obvious TWChat was the replacement.
Now our business basically functions around TW Chat and Projects.
The browser app is amazing. It does notifications, drag-and-drop file uploads, even copy/paste of screenshots right into the chat box. They have native apps, but you really don't need them. The browser app is that good.
Their customer service team is also super friendly, knows the product inside and out, and response time is better than average.
Pros:FREE!!!, Fast, Great mobile app, integrates with TeamWork, browser-app does everything desktop apps do
Cons:Mobile app could handle spotty cell service better (but it's still great!)
Teamwork
Teamwork
Great product and very easy to use and to educate others on using. Simple and sweet. Very clean and has some great features that enhance the projects module like channels for a specific project.
Pros:Very simple and integrates nicely with projects. Replaces text at work and seperates work conversations from personal chats.
Cons:None that I have found so far.
Teamwork
A great tool from communication and cuts down massively on email
Pros:Simple and intuitive with great search options
Cons:Haven't come across problems
Teamwork
Great for keeping the finger on the pulse of the company
Pros:Visibility on what's going all with the entire business
Cons:Can be distracting, however, you can focus your groups and see only what you need to see.
Teamwork
Really useful for keeping in touch with work and escaping a full email inbox
Pros:Nice UI and very fast, plus integrates with other Teamwork products
Cons:Can be distracting, but same with any chat software I guess
Teamwork
Great slack alternative if you are using TW Projects already to keep you and your time in a single ecosystem
Pros:Single place to work from with orgs using Teamwork Projects. Very simple, clean, and great options for connecting in real time.
Cons:Would love for it to live within TW Projects
Teamwork
Email integration for those who still rely on it is nice to help with changing habits.
Pros:simple and great Teamwork projects integration
Cons:getting others to drop email is still the cost of change
Teamwork
It's a great tool to add to your Teamwork Project account.
Pros:It's great for keeping you up to date when people are out and about.
Cons:We would like to see an Away or Online/Offline function.
Teamwork
I love paste functionality.
Needs volume control for notifications, and a lot more settings for notifications and other things too.
Need to be able to create a new message faster.
Need to be able to filter/choose a message and start typing faster, preferably all while on the keyboard.
The next things are more minor, but I think important down the road.
Need more options on the message bar to make features obvious.
Maybe add ability to type out code (copy paste works great).
Need a link to a feature list or tutorial for new users to explain all the possible things you can do.
This may be just a personal opinion, but in the UI, a channel and a conversation are too similar. Given that their features are very similar as well, if they serve different purposes then I think it would be best to somehow highlight their differences by not having them filtered and sorted in the exact same way just in a different tab. In general, I'm not sure about the 3 tab system - or maybe I just need it to be better explained. I spend 99% of my time in the conversations tab.
Pros:chat features are great
Cons:lack of many settings, can't create a new message fast enough
Teamwork