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Clair Byrd

Tango - Automatically create how-to guides with screenshots

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Take the dreaded chore out of creating documentation. Onboard new hires, resolve customer issues, and share product updates faster. Documentation that whistles while you work.

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Ken Babcock
Maker
👋 Hey PH! And thank you @theclairbyrd for the hunt! Ken here, Co-founder & CEO of Tango. Along with @brian_shultz and @dangio25, we founded Tango to take the dread out of systems training and process documentation. Ever spent time taking screenshots and writing how-to guides? It sucks. Teaching others how to use software is a real pain. And learning how to get stuff done takes forever. With an all-star team, we set out to make it dead simple to capture tribal knowledge and to make everyone more productive. After months of building and acting on pilot feedback, we’re proud to share Tango with the world. What started as an idea to digitally “shadow” co-workers blossomed into the fastest way to capture and share know-how. Today thousands of beta users use Tango to: 🤓 Onboard and train new employees 📋 Establish and circulate best practices and SOPs 💻 Share release notes on new product updates 🔨 Help customers navigate complex workflows ⏰ Adapt to a distributed workforce where asynchronous communication is key Tango’s Chrome Extension is a compact yet powerful tool that automatically creates step-by-step how-to guides as you complete your work. We capture screenshots, links, and descriptions to save you time and energy. The best part: you become your team’s hero! How exactly do we make that happen? 🔍 Capture all your actions in the browser, across any site 📝 Edit and annotate step titles, descriptions, URLs to provide more context 🎨 Mark up and blur screenshots to call attention or hide sensitive info 💌 Share with others through a direct invitation or copying a unique link 📩 Paste into almost any tool with our ✨ Magic Copy-Paste ✨ Starting today, anyone can download our Chrome extension for free by visiting https://tango.us. We are building our paid features in the months to come, but there will always be a free version. We’re excited and grateful to hear what you think. We know this group’s feedback will make our product better. Thanks for reading! 🙏 Let’s Tango! 💃
Mitchell Orme
@theclairbyrd @brian_shultz @dangio25 @ken_babcock This product really interesting and could really help startups as they onboard new people, and create bigger departments. I have to say though, the video was exceptional! I was smiling and engaged the entire time "saving myself a crudtonne of work"😂😂😂😂
Ken Babcock
Maker
Thanks, Mitchell! We don't know the exact measure of crudtonne, but we know it's a lot!
Mitchell Orme
@ken_babcock Time saved is good, but a crudtonne of time, that's great!
Johny Bram
Sudharshan Karthik
@theclairbyrd @brian_shultz @dangio25 @ken_babcock This is really awesome! I was a PM at a support product and wish we had built something like this! Great execution, all the best!
Oleksiy Malytskyy
It's working amazing! I don't know why but this product just make me smile
Brian Shultz
Maker
@oleksiy_malytskyy 🙏 thank you! This comment makes US smile 😁
Jon Bell
@oleksiy_malytskyy I did a screen recording of myself using a beta of Tango many months back, not knowing exactly what it did. When it got to the point where the screenshots automatically displayed in order, with that zoom effect, I literally starting tearing up. That's how surprising and amazing that ah-ha moment was for me!
Brian Shultz
Maker
@oleksiy_malytskyy @delightfuljon 🥲 our team is floored by your support, Jon!
Oleksiy Malytskyy
@delightfuljon @brian_shultz Any chance you'll be in LA I invite you on a hike!
Ivan Aristov
Stanislas Verjus-Lisfranc
I've shared your product to my Twitch community during a live and they love itttt. Ps : I love it tooooo You rockkkks
Brian Shultz
Maker
@stanislas_verjus That is AWESOME! Would love to see the replay on that one :)
Stanislas Verjus-Lisfranc
Brian Shultz
Maker
@stanislas_verjus 🎉 I'm sharing this with the team. Will need @maximeheckel to translate :P
Stanislas Verjus-Lisfranc
@maximeheckel @brian_shultz Juste need to know that your tools is awesome :)
Maxime Heckel
Maker
Merci d'avoir partagé Tango avec ta communauté @stanislas_verjus 🙏🇫🇷
Jon Bell
I've been following Tango's development over the past year and I love it. I think Tango is addressing a deeply human need. It's easy to send a link. It's easy to send a screenshot. But it's really hard to send a series of steps to someone in a story format. That's where Tango really blows me away. Here's an example. I'm considering flying to Poland in the summer of 2022. Before Tango, I'd do a bunch of travel research, say something vague to my wife like "It looks expensive but I think we should do it," and she'd end up redoing all the research from scratch. With Tango, I can show her the exact research I did, which means she can build on it. Check out this example. This is real research I did, with a few dead-ends removed with Tango's fantastic edit functionality: https://app.tango.us/app/workflo... Congratulations to the whole Replay team, and thanks for building something that saves me time and helps me "show my work," just like my math teachers always told me to! (And the UX polish I've seen over the last month or so has been really impressive! Kudos!)
Brian Shultz
Maker
@delightfuljon we are all smiling ear to ear over here on Zoom! "He shared a workflow!!! 😍" You're the man! Thank you for all the feedback this last year. So grateful for you 🙌
Tanya Giovacchini
@delightfuljon I really loved this workflow. I am going to do the same for my travel research! thanks for sharing your idea.
Derrick Li
Wow - this is really cool and would be super helpful for our onboarding / walkthrough workflows! Congrats Team Tango!
Ken Babcock
Maker
@thederrickli thanks so much Derrick! Excited to get you on Tango
Jason Laster
Even small teams have tons of tools and random processes. Tango makes it easier to document those processes and share knowledge among the team.
Brian Shultz
Maker
@jason_laster Thank you so much Jason! Ya'll are crafting some magic over at Replay
Ken Babcock
Maker
@jason_laster There are just so many tools to get folks up to speed on and we hope we can help somehow. Thanks for the support!
Oleksiy Malytskyy
Ok, hear me out - this is freaking amazing idea! Congrats on Launch.
Ken Babcock
Maker
@oleksiy_malytskyy ayyy you're amazing! thanks for the support
Brian Shultz
Maker
@oleksiy_malytskyy Thank you so much! We're all smiling over here.
Oleksiy Malytskyy
@ken_babcock This is a perfect tool for anyone who is planning to set up a support team or hire an assistant. Just an idea for an upsell- add Voice Generator + Automatic Video Editor and generate video guides that might be useful for a lot of startups that never figured out how to create a decent guid.
Ken Babcock
Maker
@oleksiy_malytskyy Awesome feedback - we are taking notes!
Oleksiy Malytskyy
@ken_babcock 3 onboarding so far everyone love the product. As an idea into your pipeline I feel like there is an opportunity to create wiki of onboarding and explanation videos and still traffic from YouTube.
Mark Lamb
Awesome stuff, congrats on the launch! Super fast way to document processes — and even faster for the viewer since it focuses on the important highlights. Better than video for sharing step-by-step workflows!
Ken Babcock
Maker
@marklamb It's the highlight reel vs. the game film. Nailed it. Thanks, Mark!
David Khourshid
I'm amazed at how easy Tango makes it to create explanatory workflows for everyone. This feels like the new standard in creating user guides and tutorials, without having to spend hours writing up documentation or stitching screenshots.
Brian Shultz
Maker
@david_khourshid Yesssss you get it! ✨
Eric Stresen-Reuter
This is awesome. Congrats. Realistic time frame for OS specific app so we can create these outside the browser?
Kristie Howard
Maker
@ericsr Thanks for the support! Capturing workflows on desktop (and between desktop and web) is definitely on our upcoming roadmap. We would love to hear more about your specific use case - what types of applications would you like to use? What OS are you on?
Ashley Kolodziej
@ericsr @kristiehoward I need this too, so I can share a use case - I'm trying to document a development process on Mac OS Big Sur that requires a user to connect to VPN, type terminal commands, connect to FTP, and then run a script. Other apps that would be really important for my type of documentation include Tower and other Git clients, VSCode, Adobe XD, and for my teammates, Sublime Text and Coda. This was actually the first thing I tried to do, and was super bummed to find out I couldn't do it. I teach web development as well, and a tool like yours would be an absolute game changer if it could be run as an app on my desktop that can record my movements across many apps. Some examples of processes I'd like to document this way include How to create a new release, how to share an Adobe XD link with the correct permissions, and how to create a new client project website (which involves copying code from a certain template, updating it, and then uploading it to a certain place).
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