Slack with your Users - Speak to your app's users entirely within Slack

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It is pretty cool how there is slowly an ecosystem of products evolving around Slack
My entire team is really proud to show this product to you. Since meeting at in SF this year, we've fallen in love with Slack and wanted to give app developers a way to answer questions, collect feedback and build relationships with their users - without having to jump through a bunch of different web apps or ticketing systems. Take a look at what (I think?) is the first messaging app built on top of Slack - using it to manage communication and not only as a place to get notifications. Hope you like it! Happy to respond to your feedback :) Mike
This seems like it'll give Intercom a run for their money... nice work !
I can prove the power Supportkit has been using it for the last couple of months, it's just incredibly useful. And it's pretty, so it won't ruin your UI and branding.
Could this be a replacement for, say, Olark? From the landing page I did see how to pull that off for a typical web app.
Stay tuned Josh :)
i am working on a similar idea to replace Olark/Snapengage/Zopim. We are accepting signups/testers @
Wowzers!! That's some neat stuff :)!
Thanks Andrew, Enjoy!
Looks very good. Too bad I dont develop iOS apps :P
This looks intriguing. Have been looking for a way to create and communicate with a street team of power users, and hoping this might be a better option than a FB group. Or maybe I'm misreading exactly what this does.
You can add the SDK to your app in a few minutes. Once it's set up, you can give your users (or only your power users) the ability to connect directly to your team through Slack without leaving your app.
oh nice! That sounds incredibly powerful.
it really is, try it out and tweet me if you need any help with it.
Great idea!
Fantastic release ! Congrats!
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