What happens when your Shopify team misses an important task?

One thing I’m curious about is how teams handle operational accountability.

Say someone notices an inventory problem, an unusual order, a product issue, or something that needs to be fixed later.

How do you make sure it actually gets done?

Do you create a task immediately? Send a Slack message? Tag someone? Put it in a spreadsheet?

And how do you know who owns it and whether it was completed?

Would love to understand what works well for other teams and where things still fall through the cracks.