Shopify teams, where do internal conversations about orders happen?

Interested in how other teams handle this.

Imagine someone notices an issue with an order and needs input from fulfillment, customer support, or a manager.

Where does that conversation happen?

Do you copy the order link into Slack? Send screenshots? Use Shopify notes? Email someone? Handle it inside your helpdesk?

It feels like such a basic workflow, but every team seems to solve it differently.

Would love to hear what works best for you.