Salesmachine for Slack - Get alerted on Slack when your customers need attention

by

Add a comment

Replies

Best
Hi Product Hunters! Thanks for hunting us! We’re really proud to officially launch Salesmachine for Slack, your customer success assistant. ⚡️ Set up in one click if you use Segment.com, Intercom or Mixpanel. We would love your feedback and ideas :) Salesmachine for Slack monitors your customers health and activity in realtime and alerts you instantly when your customers need attention: product usage dropped, large customers at risk, upsell opportunities, important events (bad NPS, card expired, completed onboarding, subscribed, etc..), you name it! Bonus 🎩 : Ask Salesmachine bot about a customer on Slack, it will reply automagically with some really useful insights like the number of sessions overtime. Advanced Bonus ⭐️ : you have a CS team and you need to deploy a customer success strategy? Take a look at Salesmachine (customer success platform) used by hundreds of SaaS companies (like Zapier, Mention, Appcues, Prezly) to onboard, retain and grow their customers. Cheers, Florent
Impressive execution!
Thanks Rhai 😉
Great Job Salesmachine team with this move 👏👏 As a remote team at Buffer, Slack is really our home :) It makes sense for us to get our customer health straight into our home 🚀 Thanks for adding this feature. We wish Salesmachine a long and successful life 🙌 by far the best Customer success tools we've been using.
Wahooo 😍 It's an amazing feedback Maxime! Many thanks! 🤗
Salesmachine + Slack, how to put that into words? Simply MA-GI-CAL ✨
Thanks JS! 😍
I like where you are going with this. The Intercom slack integration is not very useful for customer health, it's just a stream of stuff. The Salesforce bot in slack is super useful but is limited to account record information, not CS.
You nailed it! The magic of Salesmachine is making sense of live product data + data from 3rd parties integrations (Salesforce, Zendesk, Intercom, Stripe, Satismeter, Delighted, ...) to give Customer Success teams smart recommendations to onboard, retain and grow their customers. 🎩
Truly!! Agreed To Your Points !! (y)
This is such a great move. Glad to get this kind of info directly in Slack.
Thanks, glad you like it!
My CSMs have been waiting for it for months ... good job guys!
Thanks! So happy to have Zenchef as a customer!
Great integration ! Salesmachine bot is so cool !
Thanks Louis! 💪🙈
Great addition! Thanks guys! I'll have to recommend you to even more people...
Many thanks Pierre! Love hear your thoughts 🚀
Great move! Bringing Salesmachine intelligence where it matters. Doing CS without leaving Slack, reminded me of Drift with Sales.
Hey thanks for your comment Gilles! 😀
Looks really neat ! Looking forward to checking it out
Thanks! Would love to have your feedback.
12
Next
Last