What's something AI is actually terrible at that nobody talks about?
I'll take the hit.
AI has no idea when someone is politely furious.
You know the email. "Hi team, just circling back on this again as I haven't heard anything. Thanks for your attention to this matter." Reads like a sweet grandma wrote it.
A human reads that and thinks "oh no, they are about to burn the building down." AI reads it and thinks "great sentiment, very positive, 98% satisfaction score."
I tested this with actual support tickets. Customer writes "I'm sure you're very busy, but it's been three weeks and my account is still locked. No rush though!" AI gave it a 9 out of 10. The customer cancelled the next day.
AI also can't tell when someone is lying in a meeting. You know that person who says "love that idea" with dead eyes? AI believes them. Every time.
Or when someone says "let me think about it" and you never hear from them again. AI marks it as "promising lead."
It reads what you type, not what you mean. Because it's never been ghosted. It's never had someone say "we'll circle back" and then disappear forever.
What's the thing AI completely misses that drives you insane?
Imed Radhouani
Founder & CTO – Rankfender
Building what you ask for, not what I think is cool


Replies