Quidget 2: AI Agent for CX - Automate 80% of support emails in under 2 minutes
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Quidget 2 redefines how teams handle email support.
It instantly reads, classifies, and responds to up to 80% of repetitive messages—trained entirely on your company’s own docs, macros, and brand tone.
Every reply is accurate, consistent, and on-brand, freeing your team to focus on the issues that actually require judgment or empathy.
When a message needs a human touch, Quidget 2 hands it over with full context and conversation history—no confusion, just easy collaboration between AI and people.
Replies
Congrats on the launch!
Can Quidget 2 integrate with Gmail and handle most of the support related cases?
@ann_kuss1 Thanks a lot! 🙏
Yes! Quidget 2 connects directly with Gmail.
It can read incoming messages, draft and send replies automatically for repetitive cases (like order updates, password resets, cancellations, etc.), and routes anything complex to a human with full context.
Basically, it clears 70–80% of the inbox on its own while keeping the personal touch for the rest.
@phil_calan Nice! thanks 🔥
Congrats! Looks like a huge time-saver for support teams.
@ilya_patricha Thanks so much! 🙏
That’s exactly the goal — take the repetitive 70–80% of support emails off the team’s plate so they can focus on the messages that actually need context or empathy.
Working on this release has been wild — from rebuilding the dashboard to adding Gmail + social integrations. Seeing it live on Product Hunt today is pure joy!
@maksym_voitenko oh thank you for this warm words! your support on all stages was absolutely amazing!
Sellkit
That’s a huge upgrade for support teams.Any native integration with Help Scout?
@roozbehfirouz Thanks so much! 🙌 Not yet a native integration with Help Scout but you can already connect it through Zapier to sync conversations, trigger actions, or route messages both ways. We’re tracking interest in a direct integration, so your vote definitely helps us prioritize it!
CoSupport AI
@enesterenko Thank you soooo much!
@bdzhel this is groundbreaking! 😮 Email AI is what we aneed to handle most of the support requests.
You and Quidget team have done something incredible! I hope numerous businesses discover the power of Quidget 2 today 💪
@bdzhel @ann_kuss1 Thank you so much for the support Ann!! 🚀
Congrats on the launch! The all-in-one inbox approach with AI context sounds like a real time-saver. How customizable are the automated replies?
@vik_sh Thank you! Really appreciate it 🙏
The replies are fully customizable. Quidget learns from your own content (help docs, past replies, macros, tone, and brand voice).
You can review or edit any AI draft before it goes out, or let it auto-send for specific cases you trust.
So it stays accurate and on-brand, but still saves your team a ton of time on the repetitive stuff.
Swytchcode
Love this. The idea of instantly training an AI chat on your own knowledge base is such a time-saver for support teams. Handling 80% of Tier-1 questions automatically can make a huge difference for small teams. Excited to see Quidget in action!
@chilarai Thank you Chilarai!! You can always try Quidget on your setup, and see how much time you save! 🚀
Congrats on the launch! 🎉 Quidget 2 looks like a game-changer for CX teams — love the unified inbox and AI-driven context. How customizable are the replies for brand tone? Excited to see where you take this! 🚀
@nikolai_riabchenko Thanks so much! 🙌 We’re really excited about how far the unified inbox takes CX teams — one place, every channel. And yes, replies are fully customizable you can fine-tune tone, style, and even upload examples of your brand voice so the AI stays consistent. Appreciate the support and kind words!
CoSupport AI
Congrats, guys! If the Email Agent works as great as your Chat Agent — you just reached an important milestone! Automating the email correspondence would save businesses thousands of $$$ monthly. How difficult is it to integrate Quidget with Gmail?
@alex_khoroshchak THANK YOU Alex! Literally 2 clicks, just add your Gmail account in Channels Tab and connect :)