Question Base
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Samar Ali

Question Base - Answers and documentation in Slack

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❗️This is the AI revolution in knowledge management ❗️ Writing documentation is painful 😰 and so is reading it 🫠 This AI documents knowledge as you chat in Slack + Automatically answers employees' questions ✅ Works with Notion, Zendesk, Intercom too.

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Lyudmila Popova
@yanatornoe Congratulations with the launch, I am wondering, does this tool only recognize English or does it work with other languages as well?
Yana Tornoe
Maker
@lyudmila_popova Hi, thanks for the good question! It can be configured to work with the language of your team. You just need to ping us about it. We have clients in Danish, Bulgarian, Czech and more.
Stefan Vladimirov
Maker
@lyudmila_popova really good question. It works with 100+ languages. You can even ask your question in Bulgarian and it will pull out the saved answer in English.
Sakshi Pratap
Congrats on the launch! Seems like a much needed product. The integrations make so much sense.
Yana Tornoe
Maker
@sakshi_12 thanks for the support! We're big fans of Hexus and so glad we met Sham!
Stefan Vladimirov
Maker
@sakshi_12 thank you! What’s your knowledge tool stack?
Ashit Vora
Congratulations on launch @yanatornoe. Interesting product. Curious - how do you prevent any team member from manipulating the data? Meaning, after the info is added to the KB, does it go through the approval process?
Stefan Vladimirov
Maker
@yanatornoe @ashitvora good question Ashit. You can set permissions to which members from your team should have editor rights. Meaning who can save info and edit it. We currently do this per customer basis, and have the feature on the roadmap.
Jonathan Viet Pham
Congrats on the launch of Question Base! Automating knowledge documentation and answering employee questions via Slack is a brilliant solution. How does the AI handle more complex questions that may require deeper context from Notion or Zendesk?
Yana Tornoe
Maker
@vietpham This is a super good question. It really depends on the data of your company inside Notion and Zendesk. The bot is very versatile and can be instructed to: - Use specific docs & folders to browse through and generate an answer with references - Simply reference the user to the specific document when they ask in Slack
David Patrykowski
It looks cool and would be definitely helpful to save time, good luck!
Yana Tornoe
Maker
@david_patrykowski yes, please, give it a try and see if it can help your team. It's very easy to set up.
Tihomir Valkanov
Congrats on the new release!!! Awesome video!!! New York release... I love it!
Yana Tornoe
Maker
@tihomir_valkanov1 One day, we will meet you there ;)
Saiteja Bellam
Does it also give answer from existing documentation?
Stoyan Staynov
Congrats on the launch! Excited to see how Question Base evolves - definitely a game changer for Slack users.
Ryden Sun
This is exactly what our team needed! Documentation has always been a struggle, and having an AI tool that integrates seamlessly with Slack, Notion, Zendesk, and Intercom is a huge relief. Automatically answering questions would save so much time and reduce the back-and-forth. Excited to give it a try and see how it improves our knowledge management!​⬤
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