βοΈThis is the AI revolution in knowledge management βοΈ Writing documentation is painful π° and so is reading it π« This AI documents knowledge as you chat in Slack + Automatically answers employees' questions β Works with Notion, Zendesk, Intercom too.
Dear PH community, since the launch of the new updates to Slack and Salesforce this September, we've been π in excitement! AI Assistants and Agent are elevating this platform to new heights.
Slack is already the backbone of many startups.
Now with the power of AI this platform is becoming a collaborative knowledge base.
With Question Base, startups can:
- π Build a knowledge base while chatting
- β Instantly answer questions in channels
- π Integrate their existing docs from Notion, Intercom etc into Slack
We are super excited about this release! π π
It solves our own problem and the problem of many fellow founders.
We know that good documentation is the way to scale up business operations but doing it is just too time-consuming and never a priority π«
That's why we built Question Base to be a frictionless capture of the knowledge teams already share in Slack.
Give it a try with the FREE plan. We'd love to hear your feedback! π»
What do you think about Slack acting as your knowledge base?
Huge congrats, @yanatornoe and team! Keep at it! ππ½
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Congrats on the launch! Does it mean that I can build a data base for the problems encountered during working, and create the documentation for new members? It would save a lot of time and avoid making the same mistakes! All the best to you!
That's a great idea. We're a small team but I feel it makes sense for us as well as we constantly forget about things we've discussed in the past.
Can it always save or maybe just look at all the past history? I'm ok with suggestions that won't be perfect. I feel like it can be a great tool for details you've forgotten.
@antoniostoilkov Hey Antonio, Stefan is crazy about IntelliBar! Good job!
You are fully in control what to save and what not. It extracts the information from a let's say a company update and makes a few Q&A drafts with the most useful information from the post. You can click to save whatever you deem important and reusable.
Why hello there, dear Hunters! I am so excited to finally share with you our latest 2024 Autumn Release: the "New York Edition."
If you are a team that loves Slack and uses it to share everything from updates to insights and linksβthis is for you.
You might be wondering, why New York?
Just like the spirit of NYβwhere the streets hum with energy and the air is thick with the promise of bold ideasβyour Slack does too.
We designed this update specifically with startups and high-performing small teams in mind. You are busy, and documentation is never a priority. Yet, you share product updates, releases, decisions, insights, and customer conversations (or links) on Slack every day. Unfortunately, they often get lost in historyβ¦
Question Base lets you save and document as you chat. Simple as that. Every time it detects information worth saving, it will chime in and suggest that you save itβthanks to AI. It feels like having a designated member on your team focused solely on documentation.
Weβre excited to offer a free plan, and for our community on Product Hunt, we have a special 20% discount on the first year of the Pro plan.
Love the innovation! Your AI-powered knowledge management solution is a game-changer, especially for teams that struggle with tedious documentation.
So, how does the AI engine learn from Slack conversations to document knowledge? And can you tell me more about the integration with Notion, Zendesk, and Intercom - how seamless is the experience? π€
@nancy_autonomous Great questions!
People remain in control of their content. So the AI detects that there is a useful link in a post and generates a helpful draft - kind of "Hey, I found this link to the new brand colors i this thread. Do you want to save it for later?"
The person who shared the information can click save and next time someone asks this question, the bot will respond automatically with your verified answer - "Hey, this is what Jane saved about this topic 2 weeks ago..."
The integrations with other tools like Notion etc. work in a way where you can say which docs you want to have the AI to look up answers from and then it will automatically check for information there, as well and relate in Slack when someone asks a question.
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This is great!!! Slack is the tool we use as communication. Is way easier to manage the knowledge using this platfrom... Plus most unstructured knowledge comes from converstions that happen in Slack.
It took me about two weeks to build a new habit around using QuestionBase; however, it was completely worth it. I'm excited about the new functionalities and looking forward to trying them very soon!
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