Your AI agents are a black box

I've spent the last 8 years building processes for clients.

I must say, this line of work has shifted quite a bit.

At first, it was:

• 1️⃣ Building forms and deterministic workflows (2016-2023), then

• 2️⃣ Building workflows with AI assisting (2023 - 2025), then

• 3️⃣ Working with AI to build fully AI-run workflows (2025 - now)

In stage 1, the problem was most team don't know how their no-code systems work.

In stage 3, the problem is that most teams don't know how their AI systems work.

In other words your AI agents are a black box.

So what do you do?

Most teams create documents (SOPs) or diagrams:

• ❌ SOPs are a nightmare to read, and don't show you the big picture

• ❌ Diagrams are conceptually useful, but can't hold the details without muddying the map

So you need a combination—a visual picture of workflows with the details of how each step works. That is where Puzzle comes in. One work chart that connects workflows, tools, and data flow that you and your AI agents can write and read.

Want to see an example? 👉 Go here to interact with a demo map.

It's the same one posted below.