Nova - Omnichannel Service Agents for SMB's
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Enterprise-Level customer support democratized. Be available on all channels.
Most voice AI tools need a few demo and setup calls before you can actually use them for real workflows. And even then, they only handle phone calls. NovaVoca is different. You sign up, build your agent in a few minutes, and go live. The same agent answers your phone, WhatsApp, and email, and every conversation shows up in one shared inbox.
Built for small and mid-sized businesses that want to start today.
Replies
Hey Product Hunt, Golo from NovaVoca here.
A salon owner doesn't think in "channels." One customer calls, another texts WhatsApp, a third emails — and all three want the same three things: book, reschedule, ask a question. But the owner is now juggling a phone, a WhatsApp inbox, and an email client, and every AI tool out there does exactly one of those, in isolation, usually badly.
We built NovaVoca as one agent across all three — and you set it up yourself. Pick your industry, name the agent and give it a greeting, point it at your website so it knows your services, connect your calendar. A few minutes, no sales call, no onboarding fee. Then the same agent brain answers the phone, replies on WhatsApp, and writes back to emails, 24/7.
What makes it real and not a demo:
It books, cancels and reschedules into your actual calendar — Phorest, Google, Microsoft, Cal.com — mid-call, matched by phone number, no SMS-link gymnastics.
Every conversation, every channel, lands in one inbox. You see what was booked, from which call or chat — and you can take over any thread yourself with one click. The agent steps back the second you do, and picks back up when you're done.
Confirmations go out from your business name, not an anonymous number nobody recognizes.
The leverage is the same on every channel: a no-show costs a salon €60–90. A WhatsApp at 9pm that reschedules instead of ghosting frees that slot. An email answered in seconds instead of next morning is a booking you'd otherwise lose. The math works from month one — and you can watch it work in the dashboard, conversation by conversation.
Try it free at https://app.novavoca.com — pick your industry, build your agent, watch it answer. I'd love to hear which channel eats the most of your day right now.