Requesting Feedback on Mentionpop: How do you track & react to brand mentions?

Hey Product Hunt community! 👋

We’re currently building Mentionpop—a platform designed to help teams [insert core value, e.g., track real-time brand mentions and turn them into instant, actionable lead alerts].

Before our official launch, we want to build with the community, not just for it. I’d love to know:

1. Current Workflow: How do you currently track brand mentions or customer feedback across web/social?

2. Main Friction: What annoys you most about current monitoring tools (too noisy, delayed notifications, expensive pricing)?

3. Wishlist: If Mentionpop could automate one thing in your mention workflow tomorrow, what would it be?

Any insights, critiques, or feature requests would mean the world to us! I'll be active in the comments below. 👇