Post Launch: We wrote a more detailed post about how and why we built Chat by KeyReply:
https://medium.com/@carylyne/why...
Our team built a variety of web and mobile products, to support customers on websites, we either have to use ugly contact forms, or resort to paying for expensive and bloated live chat software that we do not need. As a small business owner whose time is better spend communicating with customers on mobile, via chat and in a personal way, we want to help owners connect with site visitors directly.
We built Chat by KeyReply to end all of our issues and yours. Simply select the channel you want customers to reach you on and put it into your website code. Watch it turn questions from customers to conversations on messenger, telegram or other applications. Did I mention that it is free forever?
Try it, share it and let’s stop the search for a good live chat widget forever. 😜
Just uploaded some images of Chat widget live on sites from the community~ 💃💃
Thanks so much for supporting Chat by KeyReply on launch day - if you have more feedback that is super urgent, please feel free to talk to us via the chat widget on our page! :D
Nice! I think for the user it makes sense to push these support messages to an app that they already use; no need to get used to yet another interface.
Commoditization of the interface FTW! ;-)
What's your longer term vision for this product @spenceryang ?
@pieterpaul Thanks Pieter. We thought about this product for about 2 months now and only got time to build it recently. Hope that with this product, more site owners can connect with visitors through social channels like Facebook Messenger, Telegram, Wechat etc. Fundamentally, we want to empower small businesses to support their customers better in this global business environment.
Hey, this will be really useful for local businesses! I would use this if I was still shooting weddings. People much prefer the instant chat option and giving them tonnes of choices is another win win.
@danielkempe Yup, and it's all about reaching customers wherever they like to be on these days, so the choices help the local business owners decide what makes sense for them to support.
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This is a great introduction to an awesome company! Check out all the tools KeyReply has to offer the team on the go...very clever stuff.
Brilliant! I don't think chat/support can get any simpler.
This would enable website owners/support to chat with users whenever and wherever they are.
Simple & Amazing. (y)
@ourielohayon thanks Ouriel, there is no catch. That is the best part. We are trying to help more businesses like ours connect with their customers directly. It will be free forever. :)
Awesome tool, now my users will be able to call or text me, or any other contact form that's best for them. It sure will improve the communication. I really like how you can customize this widget, I chose dark blue with matches my site’s design. Thanks KeyReply!
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