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Matt Hodges

The Business Messenger by Intercom - More than just chat. Intercom's new app platform.

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Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.

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Bernhard Hauser
I like the approach. It reminds me of WeChat's 'app in an app' eco-system and facilitates the most important actions in a messenger-like interface. Some messaging companies out there should take a close look at this product imo
Sam Elliott
Will this roll out for iOS/Android chat?
Matt Hodges
Maker
@samelliottsam you can upgrade your mobile apps today! https://twitter.com/intercomeng/...
Brian Donohue
Maker
@samelliottsam yesterday's SDK updates make all messenger apps work perfectly with our SDKs. We'll include the homescreen in an upcoming release!
Kim Thibault

Some great new ideas with the new messenger, but the #1 core function, chat, is no longer available immediately. Users now have to look for and choose between options before they can ask a question.

Chat needs to remain available on the top level. Not "Start a Conversation"

Our conversations have dried up in one day...

Pros:

Great new apps to connect

Cons:

The core feature, chat, is moved one level down

Istvan Kovacs

Have huge plans with Intercom :)

Pros:

Great tool for marketing automation :)

Cons:

The price is high.

Matt Hernandez
This is a great product and I love they are constantly improving
Moty Michaely
This is awesome! Well done team! Can't wait to develop new apps to get communication more personal!
Игорь Литвинов
Good day! How can I use your product on the project https://likecentre.ru/ ???
Peter Njoroge
Intercom messenger is definitely a great product, but what I have come to realize is that setting up a custom AI chatbot can be so annoying. With there being so many tools out there but they all seem to miss a feature that you REALLY need. Whats more most times they all force you to pay to have that “Powered by….” imprint removed and AI doesn’t work. How about a done-for-you solution? These Chatifai guys set up a simple custom chatbot for just 19$/m in 72 hours after placing your order! 👉 https://chatifai.datawisepro.com
John Mullers
Can you pass analysis on Florida Business Brokers?
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