Intercom
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Matt Hodges

Answer Bot by Intercom - Instant resolutions, happier customers

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Clarify
•

On average, Answer Bot instantly resolves 29% of your customers’ most common questions and reduces your customer response time by 44%. Your sales and support teams will be more efficient, and your customers’ more satisfied.

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Thê-Minh ¯\_(ツ)_/¯
Looks very powerful! Have you tried it in other languages than English?
Matt Hodges
Clarify
Maker
@the_minh 👋 just English for the moment. We ship early in order to learn–it's faster to ship in one language and validate the product, make it better, before going multi-language. I know that that doesn't help a lot but it's the rationale at least. 😄
Ashiya Brown
no way
Akhil
Document collection by Superdash
Boom! This is awesome. I was working on custom bots in Intercom a few days back. This ML addition will take away the pain of support team who often needs to answer the same question, over and over again.
Pavel

Nobody here can say 100% that this tool is awesome or have X% of growth. Why? you have to pay to use it, there is no trial plan to make sure that Answer bot is a feature to have it in your Growth Kit.

Anyways, the idea is brilliant and if you're reading this you have to upvote!

Pros:

A must have feature for any Bot

Cons:

The price is insane

David Kofoed Wind

I am already paying for three separate products inside Intercom. Every time you add a new feature you are asking me to pay more money.

Pros:

Looks great

Cons:

Another price tag on already stupidly expensive Intercom?

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