HelpSpace 2019 Launch
A support ticket system for the modern age.
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Janis Kelemen

HelpSpace - A support ticket system for the modern age.

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HelpSpace
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HelpSpace will simplify your support by piping all emails into a beautiful dashboard. You have multiple e-Mail addresses for different products? No problem, you can add multiple email channels and much more.

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Janis Kelemen
Maker
🥳I'm thrilled to announce that Helpspace is out of beta and ready for production. If you have any questions let me know!
snowpy
@janiskelemen Awesome website ,by the way how to implement the hero bubble animation ?
Calum Webb
This looks amazing! When do you plan to implement the new features? Especially interested in the integrated knowledge base 🙏
Janis Kelemen
Maker
@calum Thanks! We wanted to let the people decide what feature should be next and right now it looks like the knowledge base will win the race. I hope we will have it ready within the next two months.
Calum Webb
@janiskelemen Sounds great! Congrats on the great launch!
Bernardo de Castro
@calum @janiskelemen My 1% - I think the knowledge base is not the best resource to develop. I, for example, use Wordpress as KB, using KnowAll.
JR Farr
Congrats on the launch! 🔥 Looks awesome! I know you’ve been hard at work on this for awhile. Excited to see how you rollout the social channels and knowledge base! 🙌
Janis Kelemen
Maker
@jrfarr Thanks! 🤗
Joshua Anderton
This looks really easy to use! Great job!! Design is clean too!
Janis Kelemen
Maker
@joshuaanderton Thanks Josh! We are very excited to see people start using it.
Roman Gary
Looks cool. We'll check it out.
Janis Kelemen
Maker
eva1999
How much?
Janis Kelemen
Maker
@pinkpigworld Hi, you can find our pricing plans here https://helpspace.io/pricing
Stefan Bauer
Congratulations on the launch! It looks really great and my first experience with it is awesome. Keep going man!
Janis Kelemen
Maker
@stefanbauerme thanks Stefan! Very appreciated!
Utsav Patel
Hey Janis, looks great product. Congrats on the launch. Interested to know the difference between HelpSpace and HelpScout (current tool)?
Janis Kelemen
Maker
@utsav_cool the most obvious difference is the UI at the moment. However, we just launched and still have tons of ideas and features in mind that will make HelpSpace very unique. First step was to cover all the basic needs and develop from there. Our goal is to listen to our customers and only provide features they really need 😊
Primer
Looks cool. I use drift on one of my products and intercom on the other. Why should I use this?
Janis Kelemen
Maker
@mickc79 fair point! I think the answer to that is actually quite simple. Use the tools you like to work with and which you are the most efficient with. We aim for simplicity and beautiful UI. We are a small bootstrapped startup and still have quite a journey ahead of us to get were companies like intercom are but we are way more flexible and can move and react to customer needs really quickly which is our key strength at the moment.
Besher Al Maleh
Congrats on the launch! This looks pretty useful, and I like your design 😀
Janis Kelemen
Maker
@besher thank you!
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