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Gist Platform - Live chat, bots & marketing automation -- free.

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A unified marketing, sales, and support platform with live chat, help desk, email marketing automation, and more.
A single source of truth for the entire journey from website visitor to happy customer."

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I think it is a great product. I have been using it from more than a year now. They did face few challenges initially (who doesn't?) but now product is super stable and performing as good as intercom or similar alternative :) . Right now we use intercom on our main site and gist on other sites but soon I am pretty sure we will move everything to Gist. All the best guys.

Pros:

Single tool to manage your chat/s, emails, KB/s and contacts.

Cons:

None. It does the job that it supposed to do.

Fantastic email & bot automation solution with an innovative approach to lead generation, qualification and nurturing.
Maker
Whoa . That means a lot! Thanks for chiming in :)

The moment we can Gist chat widget to site, it add extra 2-4 seconds load time. Google also warns about the heavy JavaScript parsed

Pros:

All in one marketing platform

Cons:

Chat widget slows down the site a lot

Great team and wonderful tool! Love to see how it keeps evolving

Pros:

Lots of great tools in one toolbox

Cons:

More help info and tutorials would be great!

Maker
Awesome. Thanks Dustin. Totally agree we can level up a few sections of documentation with more details and examples. Coming your way.

I really am happy I signed up with them!

Pros:

They've been very helpful customer service wise. The platform is getting easier to understand and kinks are being worked out.

Cons:

Sometimes customer service seems to not understand me, so it takes a few tries of explaining myself. But that has gotten better over time.

Maker
appreciate the love, Leah! and thanks for sharing the experiences you had with the customer service team, we will continue to improve the process and we hope to delight you next time you reach our support.

I've loved using Gist (was Convertfox) for probably 2 years or so. It works like a charm, and I've seen a HUGE spike in conversions. Just keeps getting better; great job, Gist team!

Pros:

Responsive team, great chat service, constant updates

Cons:

iOS app could be a bit better, but I've seen a lot of improvements

Maker
appreciate the love, Dustin! We sure did push a ton of improvements to the iOS app. Can you send an email to with what's missing or can be improved? Would love to hear your thoughts :)
It is great tool, i was looking for such solution for a long time.
Maker
awesome! glad you're with us

It's improving all the time and it really does do a lot of the heavy lifting Great for start ups with their quick support...

Pros:

chat, forms, drip email autoresponder emails. Knowledge base and visual builder are amazing.

Cons:

It's got everything I need with new landing pages coming in the future!

Maker
Thank you, David, for taking the time to share your thoughts, we appreciate it! :)

I m happy with Gist

Pros:

just excellent

Cons:

no things

Maker
Thank you for sharing your thoughts :)

Been using gist on site and have 30% more leads

Pros:

fabolous app for lead gen

Cons:

none

Maker
Love that! Glad to hear that you are seeing an uptick in your lead gen flow, Juan :)
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