Where do your notes from sales calls actually end up?
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Mine used to go into three places at once. The CRM, a Notion page and a random Google Doc.
A week later I couldn't find the one thing I needed before the next call.
Now I think the problem was never taking notes. It was that nothing connected them to the next step.
How do you keep track of what was said, and does it actually help you on the follow up?
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I've had this exact prob. I'll remember writing something down then spend 10 min trying to find it.
Honestly the notes are only useful if they help me remember what I need to do next.
I usually dump call notes into CRM but somehow the important context still ends up somwwhere else.