What was the biggest eye-opener for you after turning on paid subscriptions?
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When we were focused purely on user growth, tracking signups gave us an instant high.
But transition to paid subscriptions changed the whole game cancellations hit much harder, and they forced us to take a close look at our actual retention data.
It was surprising to see that most churn came down to habits and daily integration not a lack of tools or updates.
For founders who made the shift to paid tiers how did your daily focus shift once churn became your main problem to solve?
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