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What app do you guys use for tracking users' bugs (product defect)?

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I am looking for an app/software that helps to track issues/bugs opened by users in an an efficient way. Currently using nolt but I feel like there are better options that I'm not aware of. Appreciate the help! Pierre Edit: The goal is to be able for users to submit an issue but also to be able to check out the current open tickets, so they don't submit the same issue twice.
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For bugs opened by users, I used Jira Service Desk 🐜 And for catching bugs in the code, Bugsnag or Sentry.
Thanks! I'll check Jira Service Desk out. For catching bugs I use Debugtron.
For Jira Service Desk, how do users know if the same bug/issue is already open or not?
+1 sentry
BugHerd
Thanks! Will check it out.
In fact, there are a lot of good applications. But I only used BugHerd.
Thanks! What are the other apps you have in mind?
The apps that I've found to be helpful for tracking bugs are (in no particular order): 1. Backlog 2. Bugherd 3. Userback
Thanks!
We use Canny! Seems solid to track bugs opened by users. It does the job well in communicating about our roadmap plan and changelog too :)
Intesresting, I will definitely check it out! Thanks!
Anyone has app that are best suited for electron apps? aka that don't require an overlay on the app.
Asana for internal bug tracking & project management.
Thanks for the suggestion!
Could use Intercom to capture customer feedback and push it to a bug or product management app. Depends if you're looking to enable end users to submit bugs or internal teams.
I like it, thanks a lot!
I use Bugsnag, it's free for the start.
I use Hotjar! It's quite efficient tracking the heatmaps
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