Zhiqi Shi

How do you prioritize features when user feedback conflicts with your long-term vision?

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1. First, it's essential to thoroughly analyze user feedback and uncover the underlying needs. Oftentimes, users are not pointing out a specific problem but expressing dissatisfaction with a particular scenario, which might already be part of your long-term roadmap. 2. If there is indeed a significant conflict between user feedback and the product vision, I suggest being transparent rather than hiding the truth. It's even better to communicate openly with users-perhaps even recommending a product that might better suit their needs. In conclusion, I believe that the long-term value of a product will always shine through, and maintaining a good relationship with users is undoubtedly a critical factor.
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