Friendly community management tips for building a strong community (not only on PH)

I see this platform succeeding in moderating discussions and communities in general. When the platform succeeds, individuals succeed too (and vice versa).

I believe that everyone can make friends here and contribute to a strong, supportive community. 🙂

That’s why I’d like to share a few friendly tips that can be applied not only to Product Hunt.

You can benefit from that in the long run, across multiple platforms.

Here you are:

• Give more than you take – proactively comment on other people’s posts, but not vaguely.

• Leave (constructive) feedback – specifically on PH, you can give suggestions on launches for improvements.

• Introduce yourself – on Product Hunt, for example, via the Introduce Yourself forum.

• Be polite – (if a rude tone of communication is not part of your brand), be nice to people. (I know it can be hard sometimes).

• Interact with the internal team – you will get the most information from within the environment, so build communication on the “internal” front as well.

• Be inspired by the best community managers – the way they communicate, interact with people, and what activities they do. Learn from the best.

• Have a crisis plan ready – prepare for unpleasant model situations (e.g. confrontations and how to react).

• Build trust – a well-filled profile, presence on other platforms, participation in active events, e.g. offline, video conferences.

• Write about topics you are interested in – you can offer more value when you are familiar with the issue.

• And last but not least, do it in a way you enjoy – if you do it insincerely, it won't be sustainable.

If you have additional advice on community management, I would be grateful if you would post it publicly here for everyone.