Due.work - Support widget to help you get better customer feedback
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With due.work you can integrate a support widget with just 1 line code, from which your customer can raise tickets, create feedback and guide themselves using self serve guides.
Hey! Great feedback and helpdesk product you got here. WebsitesToolz just launched on PH yesterday. We are currently using helprace.com not very happy though. How are you different? Thanks
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Maker
@websitestoolz
Hi Anand!
Great product you launched Just saw WebsitesToolz on PH.
We are not a typical help desk software as we don't use email communication as a medium to solve tickets.
In due.work a customer raises a ticket from your website in form of private feedback.
The benefit of it is that once that issue get resolved you have the option of making that private feedback public so that other users can just read that solved ticket rather than raising the same issue again.
In that way, as your product grows so with your community within your product - discussing public feedback together, sharing an idea with you, or raising a ticket, or even reading documentation through self-help articles.
All of these within your product through our non-distracting widget without leaving your website.
I would love to give you a demo of our product.
Am I right that I can select widgets that I need and put it in the right corner? Like on iPhone
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Maker
@nataliekarakina You cannot drag and drop it. Our idea behind was to keep the widget less distracting so that your customer can focus more on your product.
Just a heads up - there's a glitch in Edge on the SVGs in the "Everything you need for an award winning product support." section.. looks fine in Chrome...
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Maker
@ichillidesign Thank you for reporting it. We will fix it soon.
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Congratulations on the launch. You've fulfilled a big gap in the market. Wish you and team all the success!
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I had a demo of due.work few weeks ago, really impressive!
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