Introducing Drift Help - A 100% free knowledge base for your startup

I really like the simple straight forward explanation - would suggest that you give a heads-up of the upsell.

Pros:

free - seems simple

Cons:

suspicious of a trap play

Looks like Drift killed this.

Would anyone consider using this for internal documentation?

We have used this product for over a week now and love it. We needed a place to host our new products FAQ's and this came along at the ideal time. Ticked all the boxes for what we needed - a place to host our content, look professional and easy to use for both us and the user. Can't believe it is free!

Pros:

Free, Easy to use, Links to bot, Professional Design and Interface, Create Content Fast, Great for users searching

Cons:

Video would be great.

At Swipii we have been using the Drift Help Centre for over a week now and love it. We urgently needed somewhere to host our brand new products FAQ's and Support content and this came along at the ideal time. Ticked all the boxes for what we needed and solved a lot of potential problems. Provides us with a place to host our content, it looks professional with our branding on it, and it's easy to use for both us when it comes to creating content and the user searching for answers. Can't believe it is free! Highly recommend.

The Knowledgebase/FAQ space we found to be a strange niche. A few good offerings from companies such as Freshdesk and ZenDesk. Coupled with built-in ticket based systems, it made it all a bit heavy in our opinion. No-one seemed to have nailed it. For a quick, great looking knowledgebase system that even integrates with a bot, this looks impressive. Yet another great product from Drift, a fantastic company and a CEO always worth listening to in David Cancel.

Hi! I might have found this a bit too late... but is the product still online? Seems that some links are broken I would love to test it. Thank you!