Valerie Fenske

Free Knowledge Base by Dashly - Optimize your customer support with Knowledge Base by Dashly

Add articles to the Knowledge Base and share them with your users in live chat, on your website and inside the product. Your customers can find the answers anytime, even when the support team is asleep. Analyze the effeciency. Optimize SEO. Knowledge is power!

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Julia Koklemina
Hey! I can’t wait to try it. You did a great job. Topical, simply and useful! Bravo!
Roman Akhmetzianov
@new_user_3395b708ac yay! we did it together with our lovely customers
Max Max
Congratulations!!! I wish you to continue in the same vein! Nice job!
Roman Akhmetzianov
@max_anashenko yay! we are trying to follow the right way
Nessy Bay
Wow! Looks really awesome. Wish u good luck
Roman Akhmetzianov
@nessy_bay appreciate your feedback. Thanks
Kian Paras
Dashly is just tremendous! I was looking for a product to help with a small business and larger company product for chat and lead capture and it was just right place right time. :) It's pretty tough to find good chat tools and lead capture anyway but to have it in one product saves so much time going back and forth with different apps and money because of the way they do their offers. The product works great and the support is simply lovely! It is difficult to go wrong with Dashly. They can do different things but one thing they can do is a support SaaS and similar to how capable their product for support is, their team from sales, product and support down could not be more delightful to deal wiith Valery could not be any more helpful, Alena assisted a lot in informing about the product, Roman was really clear in terms of product features and support and Ilya and Nick were great for support too! Also ask them about their mascot haha it's adorable. :)
Roman Akhmetzianov
@kian_paras Thank you Kian. Appreciate your words!
Brice Maurin
Would you have a side by side comparison with intercom? I hate their billing model, but love their product. Thanks
Roman Akhmetzianov
@b_maurin hey, Brice. Look at this, there is a side by side comparison: https://www.dashly.io/dashly-vs-...
Roman Akhmetzianov
@thomas_andrew_hansen, share your stack of support tools please.
Mary Peters
each new release is empowerment over the previous one. KB is an extremely useful instrument tool, especially for a support team. great job!
Roman Akhmetzianov
@pechenka43 thank you!
Kenneth Jamieson
So far my experience with Dashly has been great. The tool is strong but it is the people that have won me over. Valerie Fenske does a great job of communication, and everyone at Dashly really seems to care about the users.
Roman Akhmetzianov
@themdrnsamurai thank you, Kenneth. Users drive the product!
Andrew
Awesome!
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