Overlay by Crisp - The new AI-powered site search experience

Hey Product Hunt Community! 👋 I'm super happy to hunt Overlay, built by the amazing Crisp team. It seems to me we’re coming to a chatbot-fatigue era where people visiting websites don’t want to talk to a bot. And this is a huge problem. it’s a problem for your business, because you’re losing potential customers, and it’s a problem for your team, because they are not helping your customers to get their answers. With Overlay, companies can now fight poor website information research and provide anyone with a powerful website search engine, displayed as a full-page pop-up on your website, before anyone can get in touch with you. Here’s what makes Overlay different: 🔍 Trained on custom data: powered by Crisp AI intelligence hub, you can train an AI to speak and sound just like you do. 🤝 Fully customizable: whether it is through Crisp well-known chat widget or through a Javascript SDK, you can build the website search experience you’ve always dreamed of. 💡 Smooth transitions: At some point, it’s still great to speak with someone and Overlay allows this transition, very seamlessly. I’m excited for you to try it out and would love to hear your thoughts, questions, and suggestions. I think @baptiste and @valerian, Crisp co-founders will be hanging out in the comments, so don’t hesitate to ask them your questions!

Game changer for our users at Scribe Mail. Reduced customer request on the support by 30% while being more interactive for them.

Crisp is for sure the greatest product out there for customer support. This new version looks incredible. Keep up!

I've been using Crisp for over 5+ years now, absolutely love it. Had the chance to preview the new Crisp and I've been enjoying it for days. Absolute game changer! Great work team!

All the best for the launch @valeriansaliou & @baptistejamin!

Wow, Overlay sounds like a game-changer! 🚀 I've been feeling the chatbot burnout lately, and it's refreshing to see a solution that tackles this head-on. The idea of a full-page search pop-up is intriguing - it could really streamline the user experience. I'm particularly impressed by the AI training aspect; having a search that truly reflects your brand voice could be huge.

Users not getting lost anymore? Sign me up!

What a great add-on! Can't wait to try it 👏

Great product! I've been a user for a long time and the team is killing it

Amazing! Well done guys