@yozzozo In some ways, because we are integrated with our own Livechat, Messenger, Slack, Email and SMS, but what Crisp has is a dedicated app to reply to your customers.
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Amazing release, I love the new Triggers and MagicBrowse features! It really feels like Crisp is becoming a full-fledged messaging solution. And with the reasonable pricing I think Crisp has a good chance to compete with the big guns.
One thing that I found confusing, though, is that submit button on "Upgrade to Pro" modal says that I'll be charged $0/month. I understand that it refers to a free trial period, but I think users would want to see the actual subscription price before giving away credit card information.
Very nice and congrats on the new version! We were a user before and ended up switching to Intercom because of your limited features on the previous version. We will definitely have a look again. What's the main differences with Intercom?
@pierrick22 I think that it's a different point of view. At Crisp we choose to build simple Desktop apps to have all your customer communications in one place. A kind of Slack, for customer communication.
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I wonder how version 1 and 2 compare.
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Well done guys :)))
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I was looking for an intercom alternative as their pricing is just crazy. I'm happy to discover Crisp and will take the time to try it :)
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I've been using Crisp for more than a year in many many projects. It's an awesome and perfectly done tool!
This is great, I think its very clear that its geared towards clients with smaller markets (ie. if you are SMB that needs to keep track of their ~100 ish clients). I wonder what the pain points are for clients that have 1,000+ visitors
@michaelenriquez Using a shared inbox like Crisp, you can handle up to 500-700 conversations per day. It's made for that. I think that bigger companies need a routing system.
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Canadian Tech Podcast: Ep. 88 - Shomi A Comet