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Jack Smith

Call Automation in Close.io - A power dialer built inside your CRM

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Supercharge productivity with Close.io's built-in Power Dialer. Reach 60% more leads with less effort. Start a Power Dialer session in just one click then sit back and wait for a connect or work on your daily sales tasks while you wait for the next lead to answer. No fees. No minutes. Make and receive as many calls as you want.

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Phil Freo
Maker
Close.io has had seamless telephony integration since our launch, allowing 1-click dialing of any lead, with calls automatically logged and recorded. But today's Call Automation launch takes calling efficiency to the next level... Our new Power Dialer is designed to help your sales team dial through a lead list in the most streamlined way possible. We've removed friction so that it's literally 0-clicks to make your next sales call as soon as you're ready... Close.io now automatically moves sales reps on to the next lead until a call is answered. We had a blast building this and are most excited that our Beta testers report making a big % more calls per day than they could before. The tech stack includes: React, Websockets (including our open-sourced https://github.com/closeio/socke...), WebRTC/Twilio, Python, Docker/K8s, and Postgres. Happy to answer any questions. Shout out to the team for making this happen, especially @lukasmlady, @craigmdennis, and @thomas_st.
Jesper Qvist
Love it! great one Steli!
Roland Ligtenberg
We've been BETA testing the Power Dialer with our team of 100+ reps and it has increased velocity of call rates by over ~31% on average. It helps keep them in the mindset of all calls being treated equally and discourages unproductive cherry-picking. Great job @steli @nickpersico @philfreo for a killer product!
Nick Persico
Maker
Wowzers. Thanks for sharing @rolandal!
Alberto Nodale
Love it, using it every day to make lots of calls! Works like a charm :)
Roland Ligtenberg

We've been using Close.io since I was the 1st sales person to now well over 100 at Housecall Pro. It's great for high velocity transactional sales and I highly recommend it to all of my colleagues & friends.

Pros:

Sleek, powerful and easy to use.

Cons:

More native integrations

Bill Rice

We've been using this in the closed beta and fallen more in love with Close.io for our sales team. We've used tons of CRMs and dialers, like Five9. This is the perfect blend.

Pros:

Game changer for call efficiency and seamless contact tracking. Love the fact that we can customize, on the fly with Smartviews, call queues

Cons:

Can't wait for the predictive part. But, this amps up an already powerful CRM

Ramin
Just a quick reminder: you can try this with our free 14-day trial. Takes a few minutes to get set up (no credit card required). Get your leads in, and start (power) dialing.
Sitora Serverova

In our time testing the beta, our sales reps' call volume increased by ~20% and our customer success team was able to shift focus to proactive customer outreach vs. simply fielding incoming calls. We've been using close.io for 3 years and this is the most powerful update yet. Can't wait to see the predictive dialer go live!

Pros:

Intuitive and intelligent, love that the dialer prioritizes leads that haven't been called over leads that were called + didn't pick up

Cons:

No major cons

Ryan Robinson
Keep the gold coming! 👏👏👏
Ben Sauther
Will this work with tenfold?
Phil Freo
Maker
@fathersauther Nope. We've built a more deeply integrated seamless CRM Dialer experience that isn't possible with third party integrators like Tenfold. However there are plenty of ways of keeping some other parts of an existing telephony solution while still using Close.io directly for actual sales rep calls. Email us at support@close.io with specifics and we can help.