Chatwoot
Delightful customer relationships, at scale
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Michael Seibel

Chatwoot - Open-source alternative to Intercom & Zendesk

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Chatwoot is an open-source omnichannel communication platform built as an alternative to Intercom, Zendesk etc. Chatwoot helps you connect email, website live chat, social media handles, WhatsApp etc. and manage all your customer interactions from one place.

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Itai Neter
One of my all time fav products, highly recommend!
Pranav Raj S
Maker
@itai_neter Thanks!
Guglielmo Schenardi
Congrats guys, I always been feeling that a similar tool with privacy as focus was missing in the industry! All the best
Sojan Jose
Maker
@gullisc Thanks a lot :) We are also building chatwoot with the same assumption.
Oleh Hriaznov
Awesome!
Sojan Jose
Maker
@oleh_hriaznov thanks a lot :)
Süheyla Şeker
Hey that is just what I was looking for. Congrats! 🚀
Pranav Raj S
Maker
@suheyla_seker Thanks! Let us know if you need any help.
Ninan Thampy
Chatwoot will be a great solution for customer success / engagement / support. For me the key factor is that you can customize to support the customers.
Pranav Raj S
Maker
@ninan99 Thank you for the support!
Fede Nelli
This is great! Huge fan of the project, been following for a while. I was wondering if you are planning to offer a SDK to integrate it to mobile apps. Is that on the table? Again, this product is awesome.
Pranav Raj S
Maker
@fede_nelli1 Yes, we will be releasing a react-native SDK soon. @muhsin is working on the Android and iOS SDKs.
jos Kuttan
Being a user myself at Aviyel.com (a platform that helps OSS projects Monetize and scale ) for six months and Chatwoot checks out all we needed ; Features Control over data Easy of Use Congrats @pranavrajs , @sojan_jose and @webofnithin
Sojan Jose
Maker
@josekuttan Thanks a lot for the support throughout :)
Vince Loewe
Awesome work guys 🔥 Been waiting for a proper OSS alternative to Intercom for ages :) Plus the dashboard looks really well made, will definitely give it a shot. Would love to see the equivalent to Intercom's "knowledge base" to really make it an allround customer-support solution.
Saurabh mehta
Congrats for getting listed here as well as YC winter batch selection guys!
Sojan Jose
Maker
@saurabh_mehta Thanks a lot :D
Goras Magazine
Unable to create email inbox. We have 3 different magazines and have different support emails. Can we create multiple inbox with different emails like support@menmag.com, support@childmag.com, wmag.support@gmail.com? Do we need to create multiple account? BTW I am not able to create email channel. Looks like disabled.
Sojan Jose
Maker
@goras_magazine Thats the idea. you should be able to create inboxes for different emails. We have it disabled because its still in beta and there are few niggles which we need to work out. But we will be publishing documentation on how to enable it in our self hosted versions over the coming week.
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