Chatwoot Voice has everything your support team needs to handle customer calls without leaving the inbox: browser-based calling, inbound and outbound phone support, Twilio Voice integration, WhatsApp calling support, call recordings, transcripts, AI summaries, call history, and customer context in one conversation thread.
Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.