Can you have a conversation with a customer completely via SMS?
On your website I entered my phone number, but then was texted a link to a web chat room which pushed a contact form for me to fill out with other channel information like my email address. Just confused on if you can actually have conversations on every channel or is every interaction redirected to web chat?
@dleesta Hi Daniel, yes you can :) using our dashboard or mobile app you can send reply and get SMS directly from your visitor phone, so your customer can have a full conversation via SMS. On top you can choose to get notifications for messages directly to your phone via SMS. Hope this help clear things up
Report
Hi, Looks awsome! Have a question: Do you support my Wordpress site? Thanks
@roth_sari@avi_price If you are having or running an online business you know how important a single visitor matter to you, and to interact with each of them. We invest heavily to assure Bontact functionality will be available in all the leading DIY platforms. Please take a look at this article https://www.techwibe.com/bontact...
Report
Wow, this looks very promising! I definitely have to test Bontact at some point! GJ guys!
Sounds very interesting, I wonder how it integrates with a CRM system, because if you are bigger you might want to keep the contact history directly linked into your customer record?
Report
@peter_pries we have an API integration for all CRMs (but you have to setup the post/get), for the less tech oriented we are working now on one click integrations for popular CRMs, What CRM on click integration would you like us to release first?
Replies
bontact
bontact
bontact
bontact