Bonjoro
Send personal video messages to delight & convert customers
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Bonjoro 2.0 - Build amazing customer relationships with video

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Bonjoro 2.0 helps you build amazing customer relationships with video. Onboard new customers, book more sales calls, gather customer feedback, all with quick personalized video-emails.

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Maker
Hey Product Hunt πŸ‘‹ We're thrilled to bring you Bonjoro 2.0 on Product Hunt today! 2.0 is our biggest ever update, all designed to help you guys build amazing customer relationships with video. Onboard new customers, book more sales calls, gather customer feedback, all with quick personalized video-emails sent at just the right moment! Here’s just two new features we think you will love: 1. Next Gen video templates Next-gen video templates let you embed video playlists, and other apps right below your personalized videos to help your leads and customers take action. Here's 3 awesome use-cases for this feature (see the pics above for visual examples): βœ… Onboard new customers at scale with video playlists βœ… Book more calls with embedded calendar apps βœ… Gather customer feedback with embedded survey apps 2. Workflow filters Workflow filters let you send video-emails to specific customers based on applying conditional logic to your Bonjoro workflows. Here's 3 great use-cases for this feature: βœ… Thank buyers based on purchase value βœ… Onboard different user types with unique messaging βœ… Assign new leads to team members in the right timezone If you're new to Bonjoro, we have a 14-day free trial so you can experience everything for yourself. We'd love for you to give us feedback in the comments below - positive or negative! The entire Bonjoro team will be around today to read your comments and answer your questions 😊 P.S. Big Bonjoro bear-hugs to the entire PH community who have supported us so well this past 5 years 🐻 ❀️
Bonjoro is changing customer service in our industry. They are making it easier to surprise and delight our families and a breeze to communicate with donors (and raise more money). Thank you and the rest of your team for this ESSENTIAL part of our business workflow. (I've lost track of how many Bonjoro's I've sent but it's definitely more than 1000!) We are incredibly excited for this 2.0 update and extremely chuffed for this gang that has worked so hard for the organizations in our niche!
Maker
Thank you Travis! This is a huge morale boost on our journey to help every business build customers into true brand superfans. So glad to have you along with us πŸ‘Š
Huge thanks Travis, and for actively helping us build and improve, looking forward to your feedback on the new version:)
Bonjoro is a great way to connect with customers. E.g. it works great when you need to personalize the onboarding experience for your SaaS product. If you want to build relationship with your customers, sending Bonjoro video created just for them is the way to do it.
Maker
exactly. New user onboarding is, and probably always will be our #1 use-case. It just works so well!
My personal PH Value Proposition of the day project. What is the percentage of people that watch Bonjoro videos compare to regular youtube links?
Maker
Bonjoro is for sending personalized video emails to customers at key points in their journey with your business. For example, customer signs up to a free trial -> you send them a personal welcome video, and embed a walkthrough of your product just below your personal video. It's not similar to Youtube, so a comparison would not be very useful. But I can tell you average open rates with Bonjoro video emails are c. 60%, which is way above standard email marketing.
Maybe I got it wrong. In my case, I use links to Youtube videos in the onboarding process, but I'm not satisfied because a small percentage of people follow the link. As I understood with Bonjoro I can send an email with a video included no need to follow any links? So one step less which suppose significantly increase the number of people that start watching a video. I was interested in how big is that difference.
Maker
Oh my bad, you are exactly right! From what we've seen so far, your watch rates for your YT video embedded beneath very closely mirror the watch rate of your personal video above. We have only just launched Next Gen, so we don't have enough data to publish any studies yet, but opens and watch rates across standard Bonjoro vids are 60-70% open, and c. 50% watch (of those opened). I think in your case you would see a very strong uplift anyway from the act of sending personalized onboarding videos, so you should see the same uplift in people consuming the YT video :)
Thanks! For me personally this metric on landing page could be the best sales pitch. One more question, how Bonjoro helps with email Open rate? do you have AI generated Subject lines?
Maker
No AI, we just have a very strong focus on deliverability. We split out sending of 1:1 videos from group videos, and closely monitor usage to protect the sending reputation of all Bonjoro customers. Subject lines are also user controlled as our user base is so diverse that machine learning is not best suited.
LOVE Bonjoro - I recommend it to all my clients! It's the best at making things personal and has a wow factor! Bonjoro is a key part of my marketing strategy and recently closed 30% of the people I sent a personal video to! Looking forward to using 2.0!
Maker
Wow! Thanks for this feedback Jody - we also LOVE our Bonjoro bears :) Your results are amazing too - thanks for sharing those!
wow! That’s an impressive result. Do you integrate these videos into your cold emails sequence?
great question! So I have things automated with Active Campaigns (which integrates beautifully with Bonjoro) so that if they click a link in the campaign to go to the sales page, a tag is added which sends them to Bonjoro for me to follow up with a Bonjoro!
Looking forward to giving a new version a try!
Maker
Thanks Olga. I'm really excited to see how people use the Next Gen video templates - there's so much you can do with them. We'll be hosting weekly webinars starting next week for the next 8 weeks with tons of different tactics and use-cases, so keep an eye out for those!
Congratulations!
Maker
Thank you!
Great idea!
Maker
thank you. Which feature do you find most interesting? Love to know. We're here on Product Hunt to gather feedback vs. trying to push signups and customers.
congrats on the new version!
Maker
thanks! Lots more to come in 2021. This is just the start ;)
Already a big fan of Bonjoro 1.0 :) This looks awesome.
Maker
Thanks! Have a play and let our team know what you think. Your feedback is always so valuable to us :)
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