Ballpark
Research so simple, you’ll never skip it again
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Ballpark - Fast async product research for prototypes, designs and copy

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Ballpark is the fastest way to capture high-quality feedback on Figma and Marvel prototypes, designs and marketing copy using task-driven questions.

You can also enable video streaming during surveys and tasks to capture every reaction.

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Maker
Hi everyone! A bit of background on this major release - a few years ago we launched to make validating designs and prototypes accessible to everyone in just a few clicks. With over 100,000 tests created, we were flooded with exciting new feature requests - surveys, templates, reporting but we started to go beyond the scope of what Marvel was about (especially with our ) so we're splitting it out into its own platform called Ballpark is the fastest way to capture high-quality feedback on prototypes, designs, marketing copy using tasks and video. Even in 2022, a huge amount of businesses still do zero research, often due to time, resources, cost and complexity of tools. Ballpark aims to change that by empowering everyone to gain a deeper understanding of their users and audience...in just a few clicks. It's ridiculously simple and flexible - in minutes, you can create surveys, UX tasks and test Figma and Marvel prototypes, record video of your participants then view individual or aggregated responses. Feature's you'll love: • Simple survey and ux task builder - Add from a range of survey questions and UX tasks • Record video and audio - See your designs and prototypes through the eyes of your participants • Figma and Marvel support - Test prototypes using multiple task, plus view misclicks and heatmaps • Figma interactive Component support - Set a component state as the goal to reach for a test 🤯 • Make unmoderated research feel moderated - Record a video of yourself guiding participants through tasks • Never lose a response with video streaming - Gather feedback up until the point the participant drops off • Stats, stats and stats - See aggregated stats for each step of your survey or test, including drop-off rates and more. If you're testing prototypes you'll be able to see goal completion on tasks, misclicks and heatmaps. It's free to sign up and use with 1 project. Each plan comes with unlimited users and responses, so give the beta a try and let us know what you think :)
congrats, so many use cases! I'm playing with onboarding for my project - great how you can add video to steps, and it's so nice and easy to use like everything Marvel too! 🔥
Maker
Cheers Graeme!
Love this! Ballpark makes gathering high-quality feedback so simple. Looking forward to using it. Congrats on the launch!
Nice! Looking forward to getting stuck into research with this. Can see Figma support being really useful.
"Product research so simple, you’ll never skip it again" — this is killer pitch and one liner. Excited to give this a go — the Marvel team have always been amazing at shipping great products. From everything I've heard, Ballpark continues to build on that great reputation.
Maker
Thanks! I think we've all gone 'nah we'll just skip it this time', hoping that becomes a thing of the past with Ballpark
Looks super good & team! Seems like it's fully featured or more to come? :)
Maker
There's always more right? 😄 So at the moment, we're mostly focused on hitting all of the biggest pain points that customers have been telling us about over the past few years. You can't really tackle research without coming across participant recruitment so that's one area. Another is how we help you understand what's really happening with your test without you having to watch 50 videos or read pages of feedback. Alongside that, I think there's how scope to make research more passive too. More on all of these soon!
Participant recruitment based on specific participant interests (ex. consumer finance, consumer social, enterprise customer support, enterprise analytics, etc.) would be so clutch. Definitely a tough problem to solve (getting high-quality, relevant participants) but would be huge for us. Consider this an official feature request!
Maker
Definitely share this view! I'll drop you a note now :)
Looking good, congrats on the launch! Love the templates as a quick and easy way to get up and running.
Can ballpark be used for in-house surveying of my team?
Maker
yes! It works just as well as a survey tool as it does for testing prototypes etc
Maker
Forgot to mention, the video guides work with normal survey questions too :)
Thats fantastic. What a versatile tool
The support for interactive components is a great feature. Good luck with your start, Murat!
Congratulations on your launch.
Maker
Thank you!
This is so great! Well done team 👏👏👏👏👏 I understand recording screens in-browser isn't always straightforward - I wonder how you got the screen recording to work, or is it a trade secret? ;) Any other platforms supported yet for prototypes or designs? Adobe XD perhaps?
Maker
Haha, in terms of video streaming, as you know from back in the day, it's bloody hard to get right. In our context, it's not acceptable to lose video responses from participants. That means uploading a giant file to the server isn't going to cut it, too many things can go wrong and it's a bad experience for everyone (especially if you paid for the participant to take the test). So we stream it all up as it happens, meaning we also keep any partial responses. that means if the participant has left the most groundbreaking piece of feedback, but then runs out of power on their laptop, you still get it. For Adobe XD support, that's a TBD - we'll definitely make a move on it if we get the requests
Maker
oh btw thanks for the kind words!
Looks like a great set of features already, the interactive component support is awesome. What can we expect from Ballpark in the future? - what's next, and where do you ultimately see the product going?
Maker
Hey Alex, thanks for the question! So in general, we want to be able to give users the same powerful functionality as a professional research tool, but in a way that makes it super accessible to them. We've heard from hundreds of companies that want research to be something everyone does or at the very least, has access to do easily. That means 1) it needs to be easy to create and send tests 2) it needs to be easy to understand the results of tests. We think that both of these areas have huge potential for improvement.
Congrats on the launch! Is it similar to Maze?
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