... part that actually needs review. Do you keep the small and large runs side by side, or only compare summaries? Comment from Mona Truong(@monatruong_murror): @galdayan  Cost per resolved call without a handoff is a much better yardstick than anything on a pricing page, thank you for putting it that way. The latency spike point is a good one too: averages hide exactly the failure a live conversation can't tolerate. We saw a similar pattern with ...

... that" reaction: look at the bottom-left "TRY & FORGET" quadrant. Not every app should be trying to climb toward the top-right. I build offline, buy-once desktop utilities, so DAU/MAU is honestly the wrong yardstick for what I do if someone opened my tool every single day, something would have gone wrong. The win is the opposite: solve the problem in five minutes, get out of the way, and be the first thing they reach for the next ...