... engagement metrics. For connection. Because meetings aren t logistics. They re relationships. That's a line from our website since Day -1. The real power of customer calls It s not the feature request. It s not the tweetable (or X-postable) aha. It's just chatting to cool people and learning. And being grateful people care about your product. I wrote the full story here on Substack: https://chiefting.substack.com/p... ...