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•4mo ago
How do you decide what features should be free and what should be paid?
... part of letting people explore the product. Comment from yurukusa(@yurukusa): @Nika Yes the biggest one was when we audited our own product and realized the free version had MORE features than the paid version. 10 hooks free vs 6 in the paid tier. Nobody would pay for less. That forced us to rethink: paid isn't "premium features behind a wall." It's "everything free, plus the packaging that saves you time." The install script, the pre-tested config ... ... just letting it rip . I m very curious whether others have struggled with free trial versus

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General

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•4yr ago
What app do you guys use for tracking users' bugs (product defect)?
... looking for an app/software that helps to track issues/bugs opened by users in an an efficient way. Currently using nolt but I feel like there are better options that I'm not aware of. Appreciate the help! Pierre Edit: The goal is to be able for users to submit an issue but also to be able to check out the current open tickets, so they don't submit the same issue twice ...

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