... this isn't a launch post, it's the honest story behind why we built Knocket ( https://trtc.io/solutions/knocket ). I'd rather share it here than in a polished landing page. I run trtc.io a developer product site. And for the longest time, I've cared about every single real developer who lands there. I want to know what they're stuck on. I want to know what didn't click. I want to know why they closed ... ... product does the same thing. We all install Intercom (or don't, because it's $79/mo minimum), we all wait for tickets, and we all wonder why our "user research" feels detached from real users. So we built Knocket