What are your biggest learnings about building a SaaS product?

Sharath Kuruganty
77 replies
It can be anything.- Growth- Product - Marketing- Building in public

Replies

Xavier Coiffard
Stop Building, Start Selling!
- Build your first version as fast as you can - focus only on the top 3 features - Talk to your users/potentials customers. Do it MORE! - Don't be afraid to through your MVP away to try a new version - Be as open as possible (use Twitter to build in public)
Share
Indie Maker
Enjoying building with no-code tools
@angezanetti I would also add to be part of other communities like IndieHacker, Makers, NoCodeFounders, MakerPad, etc
Share
Xavier Coiffard
Stop Building, Start Selling!
@indiemaker1 yes of course! But for me it's more about the selling part than the building one.
Share
Mostafa Khaled (mkryad)
Senior Digital Product Designer
@angezanetti Exactly as u said but i will add another comment of discover the product very will from business perspective as most of time SAAS products are built for B2B more than B2C for that you have to study the business field you building very well as there's no direct touch with the enduser. I'm wrote a full article about how we build our SaaS products at Speakol you can discover it from here: my website: mkryad.com
Share
karanveer
learner all day every day
@angezanetti nice points, thanks
Share
Devanand Premkumar
Security Researcher
@angezanetti Thank you for the super useful nuggets. I've got lots of new learning from your pinned tweet which is a thread of threads. Super excellent stuff and please keep up your good work!
Share
Stefan Smiljkovic
Visionary of Automatio.co
Subscribers count doesn't matter. I built a list of ~5000 subscribers who wanted to get early access on https://automatio.co, for a pre-launch. Since I didn't engage those subscribers for years, most of them even forgot what they subscribed for. If you are building an audience first, it's important to keep them in the loop, by posting updates or something valuable and relevant to them. Otherwise, people will forget why they even subscribed for, and mark you as SPAM or just unsubscribe.
Share
Indie Maker
Enjoying building with no-code tools
@stefan_smiljkovic Thats totally have sense. What was a people response overall, why they unsubscribed?
Share
Jelena Jovanovic
@stefan_smiljkovic I would add up that is also important what email/newsletter service provider you are using, because that can significantly impact on your delivery and engagement with your audience
Share
Boma Josiah
@stefan_smiljkovic This is a very important point. Learnt it the hard way.
Share
ODERINWALE SAMSON
product designer and frontend developer
@stefan_smiljkovic @bomajosiah I will say I'm learning mine now, gain some clarity now
Share
karanveer
learner all day every day
@stefan_smiljkovic I actually am planning on a SaaS soon in the productivity region, having said that, i have been on this side of the spectrum where i forgot why i was subscribed to something because receiving messages/updates with huge gap intervals does have that effect.
Share
Arda Helvacılar
enthusiastic edtech evangelist
Be open to feedback and that doesn't mean wait for feedback. Go find it! It is more important than early traction for a scalable SaaS product!
Share
Anil Matcha
Launching UUKI on Sep 30th
Building a community is absolutely essential for any SAAS currently !!! We at Vadootv have built a community of 3000+ users with which we regularly engage on Facebook and the results have been super awesome. We got 430+ reviews on G2 and 350+ reviews on Capterra because of community Word of mouth publicity via community is the biggest growth hack
Share
Kesava Mandiga
Writer. Learner. Marketer.
@matcha_anil +1 Have you folks tried webinars too? We're kicking off our first webinar for customers, so would love to hear more on what to do and what not to.
Anil Matcha
Launching UUKI on Sep 30th
@k3sava We haven't tried webinars but we started creating a lot of youtube tutorials and started growing our youtube channel which has been growing good so far
Share
Kesava Mandiga
Writer. Learner. Marketer.
@matcha_anil Awesome! We're starting a series of small and personal webinars with new customers - sharing best practices, answering questions and taking feedback. Videos are next! 🚀
Anil Matcha
Launching UUKI on Sep 30th
@k3sava Awesome, keep us updated how it goes
Devanand Premkumar
Security Researcher
@matcha_anil Community participation helps very much during the initial phases. I am super curious on how you built the community. Care to share your learning/experience on building such an awesome community who helped you with G2/Capterra which is super good for an organisation?
Share
thietkeweb-aoe
Thiết kế website hay xây dựng
Thiết kế website hay xây dựng một cửa hàng cũng gần như nhau về mặt “Tư Duy”. Từ việc chọn địa điểm – việc chọn tên miền + hosting + nền tảng backend, đến trang trí sản phẩm trong gian hàng – đưa sản phẩm lên web. https://webaoe.com/ https://webaoe.com/sitemap/
Roberto Robles
Get my SEO Newsletter at rankmakers.net
Build an MVP, launch fast, get feedback from real users, validate and improve. That's what I wish I would have done with my first 2 startups. Did it better the 3rd time around with KatLinks 🚀
Share
Jun Gong
building in web3, prev: Dapp.com
@roberto_robles that's a great one - thanks for sharing!
Share
Dafni Chontou
Product Manager @ BCGDV
- Build in public from the very beginning - Run many experiments early on - Build with a no-code tool to allow for fast iterations The best resource I discovered recently on running experiments is the one on Minimum Variable Tests by @gagan_biyani . Wish I had read it sooner! https://review.firstround.com/th...
Share
Devanand Premkumar
Security Researcher
@gagan_biyani @dafnihnd Interesting concept and thank you for sharing the Minimum Variable Tests. Super useful stuff :)
Dafni Chontou
Product Manager @ BCGDV
@devaonbreaches Glad it's helpful :)
Ricky | SaaSwrites 📈
SaaSwrites helps you market your SaaS
Building and nurturing human relationships. The basics of the business remains the same, right to this age. Even with a SaaS, and even if you're a solo- bootstrapper, you do business with people, and for people.
Share
Josh Rochotte
Product Manager in Life Science Tech
Take time to understand what you’re building and why. Don’t let yourself run blindly towards getting something to market. You have to understand your reason for being in the space, and why customers should align themselves with your brand and offerings.
Share
sedef avcı
HD FİLM
I need to to thank you for this wonderful read!! I definitely loved every bit of it. I have you book-marked to look at new things you post…|
Share
Rhema Bethany
Working on a people success platform.
Start with a problem and not on the technology stack.
Share
Irina Seng
Co-founder & CEO at Vectorly
@rhema_bethany Great advice!
Olutosin Bello
Hi my name is Olutosin from Nigeria.
Marketing
Bertha Kgokong
Software Developer | Entrepreneur
Start building, don't wait for perfection. Decide what you want to build and start, then offer it to your users and get feedback. Let the users drive the features. You never stop building a SaaS, you are always adding to it more features.
Victor Chukwueke
Full blooded netizen | Product Geek
Build with users in mind. Don’t argue with feedbacks, iterate as much as you can because in most cases, your final product will be a product of feedbacks.
Germanas Latvaitis
Head of product at day and dev at night
what I learned by building SaaS business as a non-developer: 1. Don't code everything yourself, use no-code tools as much as possible. Only a small percentage of products go from the development phase to real businesses. Prepare to fail a lot. No-code tools will shorten that failure loop. 2. Validate, validate and validate your ideas. Don't just choose to take the world from the start. First, validate your ideas by building simple MVPs and test them out. 3. Analysis paralysis. Don't just listen to every podcast or read every book. Just start building right away and you will learn by doing. 4. Create personal OKR's. (Objectives and key results). 5. Don't overwork, life-work balance. 6. Use sites such as [indiehackers.com](http://indiehackers.com), [producthunt.com](http://producthunt.com), or dev.to for inspiration or marketing, validation ideas. 8. Do a product hunt launch correctly. I failed once, it's not that simple. Need some time to prepare.
Share
Paul Mit
💎 Founder @Aaply, @FlowMapp
Based on my Saas experience (FlowMapp, 230k users, x2.5 YoY): — Don't be afraid to ask people directly to test your product. — Design will be even more important in 2022. — Hire smart, start HR branding as you can. — Talk to users every day. — Start social & communications asap, even before launch. — Follow Product-Led Growth strategy. — Freemium is a must. — Onboarding is your infinite point of growth. — Do not use paid traffic channels at the start. They lead to the wrong place. — Organic and WoM are the best channels of effort. — Don't be greedy. Your launch priority is retention, not revenue. — Support is very very very important. Fast one is game changer. — Find mentors and advisors. — Do inhouse-only product marketing. — No worries, bugs are normal :) — Update, analyze, update. — Develop a A/B testing system from the beginning ("flag-function"). — Look for partners, find out their expertise. I hope it's helpful for makers.
Share
Rucha Joshi
Product Design + Research
@mituhin I absolutely agree. Thanks for the summary it is very succinctly put. Talking to users everyday is such a must. We try to do the at least once a week. I remember a particularly long streak that we had gone without being in touch with our users and when we finally did we realised we'd built something quite unhelpful.
Share
Matteo Frana
Co-founder & CEO @ React Bricks
@mituhin Great suggestions! BTW, I think your user personas could in some way be the same as my SaaS (ReactBricks.com). What do you think about it?
Share
Paul Mit
💎 Founder @Aaply, @FlowMapp
@rucha_joshi8 +++ yes, I fully agree with you and also have such an experience. Definetely, User Research is that we should do all the time.
Paul Mit
💎 Founder @Aaply, @FlowMapp
@matfrana will look through, thanks!
Devanand Premkumar
Security Researcher
@mituhin Totally with you on this. Your experience clearly shows up as super useful and helpful. Just a quick question on what makes you say freemium is a must. Freemium attracts a bit of noise, wonder how did you solve it for yourself?
Share
Joe Sinkwitz
CEO, Intellifluence
In order to maintain a strong retention, you need to evolve the product as your customers' needs change. What works today may not work in year 2, 3, or 4. For instance, what we launched on Product Hunt today is completely different than what we launched 5 years ago.
Share
felix mutua
felixmutua
Just launch, don’t go for perfection in early days
Junior Owolabi
PM, Developer and Founder @ PrepxUs
It feels overwhelming trying to make any progress as a part-time solo founder, - reaching out for customer interviews - defining the roadmap - building the product - QA/Security testing the product - managing the infrastructure - testing the product with customers - researching new opportunities - doing documentation - marketing - support While trying to have a personal life.
Share
David Donihue
We make product videos
My biggest bit of advice is work with others to make sure you can explain it well. Video-Explainers are KEY. Here are some tips for making good ones that explain your saas. https://www.video-production.co/... I also recommend avoiding animated explainers. We provide live-action explainers at a cost of just $2200 which uses stock, your screen grabs and voice over. Live Action explainers work better than animated, and with us, you can actually have actors in them, shot on great cinema gear for just $5000. Check out www.video-production.co
Share