Clippy for your website is the best way to help your visitors. The same office assistant we all know and love is now available for your website – to help and direct your visitors to where they need to go.
Answer Bot is built into Zendesk Guide and uses machine learning to respond to customer questions with content from your knowledge base. As the tickets come in, Answer Bot learns which help article is best suited to answer specific questions. It’s designed to provide answers to simple support inquiries, like those concerning product specs, order statuses, and subscription changes.