Alternative products to Assistant by GoSquared

Assistant by GoSquared

Live chat, lead capture, and feedback in one widget.

Assistant by GoSquared is the intelligent widget for your website that helps you convert visitors into leads and customers.

6 alternative and related products to Assistant by GoSquared

Messenger Customer Chat

Facebook's newest product for online businesses 🗣️

In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. Developing story.

Tkachenko Arthur
Because it's part of FB ecosystem
Engadget
While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality.
TechCrunch
Facebook Messenger is coming to businesses' own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with businesses on their websites using Messenger, and continue those conversations across web, mobile and tablet devices.
Product Hunt
In response to mounting pressure from Snap on the App Store and Twitter's unprecedented move to increase its iconic 140 character limit, Facebook has pivoted into the enterprise. The social network's...
10 Alternatives to Messenger Customer Chat

Intercom

Communicate personally with every single customer.

Darlena Tran- Product Designer, Disqus
Feels human. Allows them to ask any questions if they have trouble.
Jay Wolff- serial entrepreneur
Just out with an upgrade to Intercom Messenger that's impressive. Does *much* more in terms of direct engagement than before.
james frewin- Head of Creative @ Labstep
Have since tried Intercom and it's pretty close to what I was after! The emails are good looking and automatically work on mobile and desktop. Also has really nice audience filtering and analytics.
19 Alternatives to Intercom

Driftt

Customer communication app for product marketers

Ben Lang- Spoke
Been seeing Drift on more and more sites recently. Very similar to Intercom. Sleak product.
Kyle Hess- Fintech Product Manager
I used Driftt for a little bit. I liked that they were focused on just this chatting (whereas Intercom has lots of products), had a low cost "entry level" plan, and had nice slack / iOS app integrations. Good experience overall... and it seems like they're coming out with more cool stuff.
Kunal Bhatia- Co-founder & Design Lead @SlidesUp
I'm a fan of Intercom, all their products, and writing. However, I'm now convinced that if you want to focus on just sales, and especially if you are just starting out, Driftt may be better for you. They help you get qualified leads, direct the chat to the right person on your team with a bot, and schedule appointments to discuss further.
13 Alternatives to Driftt

Hotline

In-app chat,real-time engagement & self-service for your app

Kesava Mandiga- Curious cat. Writer. Explorer.
Made by the folks at Freshdesk, Hotline is a real-time in-app customer engagement service for mobile. It offers integrations with major support desk CRMs too.
Oded- CEO of MDacne
Pretty good, but still lacking important features such as support agents profile pictures.
Siftery
An interesting use was that certain kinds of businesses like games and content apps offer FAQ support for almost all users but in-app messaging support only to those users who are spending money in their app
13 Alternatives to Hotline

Freshdesk

Everything you need to deliver exceptional customer support.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Hey Gian! I think something like Freshdesk might be really really useful. It has a robust ticketing system, comes with built-in phone and email. It is a fairly lightweight tool, and it suits your requirements to the T. The support team is always available, and there's a 30-day free trial as well. I'd suggest you take it for a spin.
Kesava Mandiga- Curious cat. Writer. Explorer.
Freshdesk offers a great core CRM tool with add-ons that help manage projects, tasks and more.
Arun Sathiya- Happiness Engineer, Automattic
Freshdesk has changed how I do customer support. It's free for unlimited agents and has a robust set of features that make customer support very easy. Disclosure: I work with Freshworks Inc, the company that makes Freshdesk.
Siftery
When one thinks of customer support, irate customers and hassled service support staff come to your mind. And with the advent of social media, the challenges for companies have multiplied. Girish saw the opportunity to offer a solution, and thus was born Freshdesk.
8 Alternatives to Freshdesk
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