Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
I ve noticed two main narratives in how companies view their competitors.
Either it s a fight to the death approach exactly like what we see between Replit and Lovable (though it seems Replit does more of the provoking ) basically: We speak badly about our competition.
Today, I read 2 messages that are contradictory in nature, and it seems like one branch is rebelling against the other.
Meta and other big tech companies are replacing human workers with AI.
Heineken, Aerie, Polaroid, and even Cadbury are riding the anti-AI wave, mocking Big Tech and positioning human-made creativity as the ultimate authenticity flex.
How do you think that these pro and anti streams can affect the evolution of AI and our perception of its use?
Friends, thanks to your support, ProblemHunt took 3rd place in the Product of the Day race!
1. The race featured exactly 222 products, including: ChatGPT Atlas by OpenAI, XMind with over 100 million users, the much-talked-about Manus AI, and many other strong competitors. Admittedly, it wasn't easy. But thanks to our close-knit, responsive, and friendly community, we managed to break into the top 3. This genuinely inspires us and gives us energy to actively develop ProblemHunt for you. From the bottom of our hearts thank you to each and every one of you!
Today, we re announcing we ve raised $125M at a $1.25B valuation to build the platform for agent engineering. We re also releasing new capabilities to accelerate the path to reliable agents, including LangChain and LangGraph 1.0 releases, a new Insights Agent, and a no code agent builder. IVP led the round alongside existing investors Sequoia, Benchmark, and Amplify, as well as new investors CapitalG and Sapphire Ventures.
Imagine that they got their start here when I hunted @LangSmith in 2023. Man, shoulda invested back then!
Introduction: The Challenge of Teaching in the AI Era
As artificial intelligence becomes increasingly accessible to students, educators face a pivotal question: What is the role of teachers when students can learn directly from AI? One innovative teacher has found her answer not by competing with AI, but by orchestrating it.
This is the story of how she transformed her teaching approach using FunBlocks AIFlow Whiteboard and its AI-powered mindmap features, creating a dynamic learning environment that extends far beyond the traditional classroom.
We keep seeing things like AI and LLM. But I'm happy about technology products that go beyond the occasional. For example, today I read that Aura is introducing a $499 e-ink digital photo frame that allows you to work without a cable.
I was also happy with the @Flowtica Scribepen from @zaczuo .
This update brings several key improvements to Locki's functionality and usability:
- Expanded Google Docs support
- Key limit increased from 5 to 10
- Added secure keys import/export with password protection, enabling secure backup or team data sharing, ensuring the privacy and security of your data
I just launched AllPub.co and built pretty much the entire thing using Vibecoding with Claude Sonnet 3.5. I'm a software architect with just some basic Python knowledge, so this was my first full web app build. Wanted to share my experience!
Have you used Poke? Leave your thoughts in the comment or share other AI Assistants you've used!
What is Poke?
Poke.com is a proactive AI assistant that automates your digital life with smart integrations and real-world utility. It s like Claude via iMessage or WhatsApp that doesn t always need a user prompt to message you.
Can an AI Assistant Finally Deliver on Its Promise?
We re celebrating the first week since Maia s public release with The Billion Token Week a whopping ONE BILLION TOKEN open pool for everyone to create, automate, and explore without limits.
Maia plans, builds, and runs automations end-to-end from web navigation to document creation, from scheduled workflows to full cloud deployments. Just describe your work, and Maia handles the rest.
Mark Cuban posted on June 5, 2025 that AI video will get so realistic in the next three years that people won't trust what they see online. His prediction: face-to-face engagement and events will explode.