Reviewers are overwhelmingly negative about Visible, describing unreliable service and a support system that often makes problems worse. The most common complaints are dropped calls, missing texts, weak or inconsistent data, app and account glitches, and long chat-only support loops with little resolution. Several users also report trouble with trials, cancellations, refunds, number transfers, and locked devices. A few people say coverage can be strong and Verizon-like in the right area, but even they note location matters; most say the low price does not make up for the hassle.