Reviewers are overwhelmingly negative about Visible, describing unreliable service and a support system that often makes problems worse. The most common complaints are dropped calls, missing texts, weak or inconsistent data, app and account glitches, and long chat-only support loops with little resolution. Several users also report trouble with trials, cancellations, refunds, number transfers, and locked devices. A few people say coverage can be strong and Verizon-like in the right area, but even they note location matters; most say the low price does not make up for the hassle.
Have had my number locked up in t he porting process for 2 weeks even after I have asked them 5 times to cancel so that I could switch to another provider, do not do business with this company
Pros:None, terrible company
Cons:*Bought phone from their list, told not compatible *Poor customer support, no phone number to call
This company has the worst supporti I have ever encountered. They pretend like they know what they are doing but give you the same bullshit line that everything will be fixed in 24-48 hours, three weeks later I’ll still dealing with their lies.
Pros:Be an evil way to screw over an enemy, just recommend it to them.
Cons:Calls drop constantly and if you try to port your number out they will cancel your number so it no longer exists and keep your account open.
There is no phone number to contact customer support, and you will spend hours waiting for responses from their chat services.
Pros:It’s cheap
Cons:Terrible customer service. Terrible service. I’ve had no service in three weeks.