A sales manager using UnleashX shared a moment that made our whole team smile.
A lead came in at 11pm from a company they d been trying to reach for months. Their AI employee replied within a minute, answered questions about pricing and integrations, found out they had a team of 140 and needed to go live before their quarter ended, and booked a call for 10am.
When the sales rep logged in the next morning, the handoff note was waiting: who the lead was, what they d asked, what they cared about most, and what was still open. The rep walked into the call already knowing everything. No so tell me about your company. Just a real conversation from the first minute.
They closed the deal that same week.
@priyankamandal That's exactly the kind of thinking we love to see, Priyanka! 😁 The best place to start is with a workflow that takes up significant team time but follows a repeatable process. Once you identify that, you can start imagining what an AI employee could take off your team's plate.
The human in the loop approach is much needed. I'd be more comfortable handing over customer escalations to the right human team member. 😁
@colton_drake Absolutely, Colton! 😁 AI should know its limits too. With UnleashX, escalation rules can be configured so that when a conversation needs human judgment or falls outside the agent's scope, it gets handed over to the right team member - with full context. That's how you build trust while still automating at scale.
I think the connectors and integrations are going to be useful. Does in connect with all popular CRMs like Zoho and Salesforce??
@angelo_bram Absolutely, Angelo!
UnleashX supports 100+ integrations, including popular CRMs like Zoho and Salesforce. This allows AI employees to connect with your existing tools, access relevant data, and execute actions across your business workflows without disrupting your current tech stack. Is there a particular CRM workflow you'd like to automate?
How well does it integrate with the tools teams already use every day?
@imogen_wallace Great question, Imogen! UnleashX supports 100+ integrations, including popular CRMs, communication platforms, and business tools. This allows AI employees to work within your existing tech stack, access relevant data, and execute workflows across systems without disrupting how your team operates. Is there a specific tool you'd like to connect?
👋🏻 Hi everyone! Ruchika here, Co-founder & CPO at UnleashX. I lead product and focus on making every detail count.
We’ve built UnleashX to make AI employees feel like people you hire, manage, and put to work, not software you have to program. Here's what you'll find when you explore UnleashX:
🚀 Hire or Build
Start with a pre-built role or create your own AI employee across Voice, Chat, Assistants, and Workflows.
⚡ Put Them to Work
Connect workflows, launch campaigns, and track every interaction and outcome in one unified Insights dashboard.
🎯 Test Before You Go Live
Evaluate each AI employee on goal completion, tone, accuracy, and edge cases. Catch gaps before they reach your customers.
💬 We'd love to hear from you!
Which AI employee would you like to see us build next? And which integration do you wish we had?
Your ideas and feedback will directly shape our roadmap. We'll also keep you posted on what we build based on your suggestions.
📩 Reach me at ruchika@unleashx.ai
🎁 For the PH community: 50% off on platform fees + 1000 credits. Use the promo code - PRODUCTHUNT50 at checkout.
For the person taking over an exception, I'd want to see what the agent already completed. That gives them a clearer place to pick the task up.
@oleksii_sekundant Absolutely Oleksii. A good handoff should never make someone start from scratch.
The human should be able to see what the agent has done, what went wrong, and what still needs attention. That context is what makes human-AI collaboration work.
What else do you think should be included in a good handoff?
@oleksii_sekundant Exactly and that’s where true collaboration between human and AI employees comes into play at UnleashX.
Kudos on the launch @kadyan_ajay !
Love how the platform gives the flexibility to build cross functional agents.
@ujwal_15 Thanks, Ujwal! That's exactly what we're aiming for. Business workflows rarely sit within one department, so AI employees need to work across functions and systems too.
What cross-functional workflow do you think has the most potential for automation?