Scoops

Helping startups understand their customers

1 follower

The world's a complicated place. We figured people (like us) could use a hand in making sense of it all. We make hard things easy to understand, one comic at a time.
Scoops gallery image
Scoops gallery image
Scoops gallery image
Scoops gallery image
Launch tags:Design Toolsโ€ขUser Experienceโ€ขPrototyping
Launch Team
AppSignal
AppSignal
Built for dev teams, not Fortune 500s.
Promoted

What do you think? โ€ฆ

evan
This is a really interesting product - I love the idea of validating ideas before you spend time building them. Couple questions: 1. Who do you consider a competitor? 2. How'd you validate this idea before you built it? 3. What's next for Scoops?
Christopher Lee
@realevanbrown great questions! 1. surveymonkey, pollfish, zoho surveys, there's a lot! 2. we built an email list for panelists and made a Ship product hunt page ๐Ÿ˜„ 3. A lot.. at the moment, hard to say for certain, just taking in everyone's feedback while we think of what to focus on next! If you have any suggestions let us know ๐Ÿ˜‰
NICHOLAS
I would like to try this. But the sign up with Facebook/Google is off putting. I get you want the data, perhaps another way?
Christopher Lee
@nico_private actually it has nothing to do with the data :( It was actually just faster to build since Netlify has auth. Really sorry! We've got it on our backlog to build though, thanks for letting us know.
Christopher Lee
@nico_private Hey there Nicholas! Just wanted to let you know we're now accepting email/password signups :)
Yash Bhardwaj
I get you're targeting this to a niche for developers and makers but many survey tools exist that have massive audiences to get accurate feedback. The only way I feel this could be successful is : 1. You show clients how you get people, why they are trustworthy, your process of verifying and so on. 2. You can offer convenience as your USP. Meaning, make templates for different use cases in the different industries. Also make sample questions. Then make it easier for both the client and person giving feedback to enter information seamlessly. 3. Make it such where I can seek information at any level. So from directly speaking to these individuals to just visually glancing from outside and looking at a dashboard where I can see how's it performing. Cheers!
Christopher Lee
@yash great feedback, and you're totally right there are huge services that have survey panels out there! (SurveyMonkey Audience, for example). Re: #1, if you're curious, there's nothing to hide on our end. We use various ads on different platforms to try and get a diverse range of folks (we even tell our researchers to join the panel!). Feel free to read our FAQ if you're curious on how we disqualify answers, etc. Re: #3, that's precisely where we're different. Unlike other survey panels, you CAN talk to people! You can ask a question, then followup with only females, or only people who answered A, and then you can even interview the people who answered back. No other survey panel does that, and we think it's incredibly valuable. Our mission is to make it affordable for product teams of all sizes to do qualitative research on a quantitative scale. Appreciate all the help along the way!
Arpit Choudhury
Definitely a useful service. But there are so many amazing communities on FB, PH, IH apart from the niche ones where you get tons of feedback from legit people for free. Keeping that in mind, do you think Scoops is only for those who don't want to go through the trouble of posting their ideas in these communities and gathering feedback? Just curious! Congrats on the launch!
Christopher Lee
@irhymeth Totally right. Yes I think Scoops is absolutely for those people, but to also structure the research in an organized way. You could certainly run surveys on those sites, but it would take time, you may not get enough responses, you won't get demographic data, and if you try to follow up with additional questions & interviews you're likely to hit a low response rate. That's from our own experience of trying to validate our ideas anyhow. Great question though!
Arpit Choudhury
@chris_lee5 Right, gotcha. Thanks for your response! How can one sign up to be a respondent? And do they get paid?
Christopher Lee
@irhymeth You can sign up here! https://club.scoops.io/ We do donate $.05-$.1 per question on their behalf or let them accrue towards Amazon gift cards. But we're trying to move away from money and more towards making the experience fun & rewarding for respondents to avoid response bias. (we're completely transparent about this, you can calculate our margin if you'd like!) - we also regularly scramble answers and see if panelists answer the same way to ensure data fidelity.
Arpit Choudhury
@chris_lee5 Thanks for the response and appreciate the transparency! Will definitely spread the word! Good luck to you and the team!
Elizabeth
This seems a prime use case for tokenization. Why not start there? @chris_lee5 @asetre
Christopher Lee
@elizabethhunker What do you mean by tokenization?
Maria Elena Velardi
Great idea! Will use for future features